I logged an online query with Hollie and it was very efficiently dealt with. Received a quote, slightly cheaper than BMW dealers. They provided a courtesy car. Ellie kept me updated through the morning. There was extras on the work on the day, which did bump up the budget but it's done for a year. Lovely staff and would definitely use again.

Top Notch... should have been using them before! I've always been a stickler for having my cars serviced and maintained by the main dealer, in this case BMW; and never really trusted any other independent garage. Today, I learnt I've been missing out. Thanks to Ellie (who is massively experienced in all things BMW), she convinced me to put my trust in her and Fitch Autos... They were amazing! Seamless, customer centric service - Ellie walked me through from the booking (which was all locked and loaded in 24 hours!), through the MOT results and Service - including providing a courtesy car. Prices were much more competitive and I was even sent home with a take-out tea. Also, with BMW I barely received any loyalty recognition - with Fitch, I'm all kitted out with a loyalty card and rewards that are accumulating already. THANK YOU ELLIE and I look forward to continuous Servicing from Fitch.

I am very particular with where I send my cars and bikes. I’d never used Fitch before and I can say I am very happy with the service. Quite a big job changing alternator and coolant housing on my C class. Car has come back perfect, issues sorted! As good as the main dealer id say and the car was also washed and is spotless. Hundreds of pounds cheaper than the main dealer too and work was as good if not better. Communication was also spot on! I will certainly use this garage again, hopefully not too soon though lol thanks team A* Dave

Great local company with friendly staff who helped me following a breakdown over Christmas when main dealer didn’t want to know.’ Loyalty scheme keeps pricing competitive. Now booked service and MOT

Fitch have recently carried out 2 MOT’s, 1 service and a repair for me and have been first class on every occasion. I have been regularly kept up to date via phone and text message/email. From the welcome in reception to the work carried out and the final handover, the whole team are a pleasure to deal with, very pleasant, polite and professional.