This is my first visit with my dog, I found the vet was patient and was very thorough, he made her experience nice and calm as she is a nervous dog. The receptionist was great friendly offering treats, the building itself is lovely and I found them to be fairly priced. I wanted a vet that you felt more that individual kind of treatment and I think you get that here.

I was told about this practice by my daughter who takes her 2 Labradors there, she couldn’t rate them highly enough, so I booked my new puppy with them, and I am more than pleased with them, I found them very caring, and answered all my questions, I would strongly recommend this vets practice, both receptionists. And vets very friendly and polite.

I recently visited Novi Vet in Bexleyheath and met Javier and had an outstanding experience which exceeded my expectations. Tiggy and Callie received excellent care Javier who took time with me and I didn't feel rushed. Unlike other vets I have visited in the past I felt their focus was always about money but with this vet they gave me time and their services are very reasonably priced. I also met Phoebe the nurse and Katie the receptionist who were incredibly welcoming and made us feel at home. They are a very professional team and give me complete confidence in their care I won't be going anywhere else for my cats care. Highly recommended.

Would definitely recommend this vets. My cat had a fight which ended up with an abscess that burst. I called Novi vets to see me in an emergency which they did and fitted me in with in 20 min. They done a fabulous job and saw my cat very quickly she is now on the mend.

I recently took my cat to Novivet, and I couldn’t be more pleased with the experience. The clinic is in a great location, the inside is really modern and well-equipped, creating a professional yet comfortable atmosphere. The staff was friendly and welcoming from the moment we arrived and the veterinarian was truly outstanding—empathetic, caring and patient, taking the time to address my cat’s needs without ever making us feel rushed. The health issue was sorted out and I felt the cost was fully justified by the quality of care provided. I will be returning here, knowing my cat is in safe, capable hands. GOOD JOB!!