An amazing team of people who are understanding and caring. I was desperate for an appointment, my usual branch didn’t have any as I had missed the appointment due to being stuck in traffic, but my poor cat had a wound under his neck and needed to be seen. Receptionist was swift to find the same day appointment for us. Vet Grace was absolutely fantastic and understanding, she and the nurse working the shift with her took great care of my cat ( he’s not a great fan of the vets and gets into his tiger mode). Grace suggested the best way for me to treat my poorly cat at home? understood my financial situation and why I opted for a home care option rather than having him treated at the vets for a few days. Keeping in touch with the surgery via email and sending them pictures with updates of the wound gave me assurance that everything will be okay. Thank you team!❤️ Definitely recommend signing up with this branch if you haven’t already!

I would like to share my experience with the veterinarian David Condesa Rubiera. My dog Rico is almost 15 years old, so you can imagine how many veterinarian I have had to visit over the years. David is by far the best! My dog has a lot of health issues and needed to have 26 teeth removed. Other vets have refused to remove them due to my dogs heart condition and age, but David did not hesitate. He went through the pros and cons and all worked out well. He was recommended to me by other dog owners who also speak so highly of him. David is extremely professional, gets to the point, patient, caring and understanding. I can not speak any higher of him. Thank you David.

By far the best experience I have ever had with a veterinary team. They care as much about our animals as we do! Through ups and downs, David and his team support has been unwavering. We can’t thank them enough for their dedication.

Great welcome at reception. The vet was kind and practical. I particularly appreciated she did not try to "up sell". She recognised Gen is healthy and well cared for so additional treatments, especially dental, would be superfluous.

I had been with medivet for 10 year and with Cross Street branch at least 7years. I had to take my cats abroad with me since I moved for work. David was super helpful with the paperwork. Also he prioritized my bookings to speed up the time sensitive process. I strongly recommend Medivet as they are experienced in pet export processes and all the other cat health issues.