When I moved to the area and got my new kitten I really didn’t want to used a franchised Vets. However this one was closest and I looked at reviews on here and thought I would give them a go. I am SO pleased I did! Do not be put off that’s it’s under a franchised name! They seem to genuinely care about your circumstances here and you’re treated as an individual. Mark always has time to answer an extra question, nothing seems like too much bother. The reception ladies seem rushed off their feet sometimes but are always so friendly. There was a gentleman last time when we were in the waiting room who was there to say goodbye to his best fur friend and he was treated with much kindness and respect. It was lovely to see him cared for so sensitively. It’s really reassuring when you can trust your vet’s opinions and feel confident that your pet will be well cared for.

Good and convenient. Open long hours, which makes it easier to find suitable appointment times. Free parking just outside. Lots of services on offer, as well as complimentary treats on the counter (for pets, not humans). Staff are friendly and knowledgeable.

So helpful when we took in a hedge hog we had found injured and kept us updated the whole time. Lovely staff also.

My dog is nearly 6 weeks have been coming here since she was 8 weeks old we come over from Southampton. We also no have 2 cats just over a year old here too. The reception team a very good and I found jay to be particularly wonderful last week when I book our 3 their annual vaccinations. I do also recommend the care plan it covers so much and you don't have to worry about the money for boosters, flea treatment and wormer

The staff, reception, nurses and vets alike are so friendly, welcoming and engaging. I took my fur baby to get her routine vaccinations and general annual health check this week. Two of the staff on reception I recognise from previous visits to pick up flea/worm treatment and there was a also a new lady. All of whom were giving my dog attention, cuddles and treats. They asked me questions about her and genuinely came across interested. Telling me about their pets too. Vets, actually any large franchise can feel a little impersonal - Vets4Pets is an exception. You go away really feeling like you and your pet were important. The vet herself was lovely - she made me feel like a proud mum telling me my dog was perfect :-) She was very gentle to minimise distress. I have the health plan which includes all vaccinations, a health check and regular flea/worm preventatives. So I only have to pop in there occasionally, every time it's been a pleasure with no fuss.