Following my husband’s cancer treatment last year, we downsized to a bungalow to make our lives easier. As it turned out, we started a three-month journey through hell as we discovered a rat infestation in the loft the day after we moved in. The first ‘expert’ we called laid poison and set 3 traps. He came back the following week and took the traps away, telling us that we might have to have the drains looked at – but he couldn’t do that. First £240 wasted. When we begged, he came back and removed one dead rat. The second was a little better, came with lots of advice about what should be done – but was limited in what he could do. By this time, I’d done some research and called Pest Interceptors. We were desperate for someone who could help. It was a long five hour journey for them to come, in bad weather, but they did. It was the first time we’d had any confidence that the problem could be solved. Christan and Rick were brilliant and identified an entry point from the sewers. They fitted one-way valves which cut off a major entry point. They also discovered a cluster fly infestation in the loft and dealt with this, giving advice about how these horrible insects tend to return so offered some advice about preventing this for the future. They said that this was one of the worst infestations they had seen and had probably been going on since our bungalow was built in 1954 – not an accolade we aspired to! Christan gave us some good advice about what to look for next if it turned out there were other entry points and also who to contact to clear the loft of all the droppings, carcasses and badly contaminated insulation. He also went above and beyond and responded to my messages while he was on holiday. Both Christan and Rick genuinely care about all their customers. 3.5 months later, we’ve had the loft cleared and chosen an alternative insulation in the rafters rather than fibrous insulation between the joists – a nice little cozy duvet for rats. Our insulators were brilliant and grilled entry points in the roof before insulating. We are just waiting for our electrician to come and sort out the dodgy, gnawed wiring now. We’re optimistic that we’ve eliminated the rats – but, with Christan’s advice, we’ll be keeping a close eye on things. As the blighters have been calling our loft a home for 70 years – we need to be vigilant. If you’ve got a rodent problem – call these guys first. They take action fast and give great advice on any roofing or building work that needs doing.

The Pest Interceptors team were amazing. Very polite and took the time to look around and listen to the rodent issue I had. They got to work and quickly found the source of the issue which was my neighbours drains. Very pleased and relieved- I can sleep again as I haven't heard any noises since! I would definitely recommend.

What a relief! The whole team was incredibly helpful, supportive, and informative. After 15+ years of dealing with rats, Christian and his team have finally given my family and me peace of mind. Their content on YouTube is also fantastic—so helpful and informative. I truly appreciate their approach and the immense value they provide for free. They’re in a league of their own. Such a great company—I can't recommend them highly enough!

Thanks again for your amazing videos and the knowledge shared during our consultation. Prior to speaking to PI, we used/paid for two other services that ultimately would never have solved our rat problem so glad we spotted you online. We are implementing our first solution based on your advice and after 5 weeks it is looking extremely positive.

There are not enough words to express how much we appreciate being rat free and thats all thanks to these guys, they are worth every penny. Their combined knowledge, expertise and how much they genuinely care about their customers did not go unnoticed and for that we are extremely grateful. After trying numerous pest control companies who just came and laid poison, Christian and Rick actually got to the source of the problem and after a year of trying to deal with the issue its been 10 weeks of being completely rat free! If, like us, you have tried local pest control companies, sleepless nights and feeling on edge in your own home. I would 100% recommend giving these guys a call! Thank you so so much!!!