Our own local vet referred our beautiful girl to Willows for further diagnostics and possible treatment plan for suspecting Mast cell tumour in the abdomen. We received a call within 24hrs of receipt of the referral from Willows to book in, initially the appointment was a little too far in the future, but we were assured that every effort would be made to bring the appointment forward, another call received later that day did in fact bring an appointment fwd. On the day of arrival the reception team were friendly and we had only a short wait to meet our designated specialist Mark Dunning, Mark was one of the most kind and compassionate people we've met, he was calm and patient with our dog, he spoke to her with respect and not over her, he was incredibly knowledgeable about the breed specifics and understood our concerns and feelings around the seriousness of the illness. He also, was very practical around what would or wouldn't be suitable for a dog of her age,and what would provide the best and kindest outcome for her. After the CT Mark called us straight away to let us know that our dog was fine and was recovering then discussed the findings. Sadly for her the findings were not good. Sadly we had let our beautiful girl go the day after her appointment at Willows, When Mark heard the news he showed great compassion to our situation, and although we know we did the best thing for her, Mark was able to reiterate our own thoughts and justification for our decision, this isn't something you always experience, especially when your seeing a new specialist with no previous working relationship with your pet. Because of Willows we have been able to take some comfort in an incredibly painful time that we possibly wouldn't have had,had we not agreed to be referred. I can't recommend this centre enough.

Rodney, our 3 year old Maine Coon Cat, had developed a slight limp. A visit the our Vet was very quickly followed by a referral to Willows Veterinary Centre. Bit of a coincidence that Rodney has a little sister by a different mother. She is a red wire haired daschund and is called Willow. I digress. It was decided to give Rodders a new hip and if all went well another new hip on the other side sometime later. After a year Rodders was re-assessed and unfortunately the new hip had failed. Various solutions were discussed but it was decided to give Rodney floating hips. One at a time. Currently we have Rodney in his onsuite recovery cage for the next two weeks. Alexis and the rest of the staff at Willows are absolutely amazing, dedicated to the care of their patients and the patients owners. Rodney soon let's you know if he doesn't like you or what you are doing. During his examinations he was totally placid. I will never hesitate to refer to Willows if any of my pets need top notch Vet care in the future. Attached photo of Rodders in his unsuited bedroom.

Absolutely first class. Saw Will, who was outstanding. He is one of the nicest and most helpful vets we have come across - he was very knowledgeable, patient and caring, and we trusted him implicitly with our boy. Can’t fault any of the staff; the reception ladies were lovely, as was the veterinary nurse we saw. We were seen quickly, they kept us informed and were really kind despite being busy, and I believe they really tried to keep costs down for us too. 100% recommend this vets. They made a difficult day much easier. Thanks Willows!

I can’t express how grateful we are for the care that Willows provided our Border Terrier, Martha. From initial consultation with Eugenio, the very tricky operation itself, the round the clock aftercare and the ongoing support from Yolanda, the veterinary nurses and the whole team. You literally saved her life and we are, and will continue to be, so very grateful. Thank you from the bottom of our hearts. The York family.

I honestly cannot thank willows enough. You literally saved my beautiful girl and gave her a second shot at life. Sky had liver lobectomy as there was a a cancerous mass present. The team looked after her so well and so please to get her home when I thought I was going to loose her.