They fitted us in on the same day despite the fact that they were close to closing. Kind and compassionate service. Thank you.

I want to say a massive thank you to all the reception staff and vets—you are all absolutely wonderful. I have an XL Bully who has needed some extra TLC with ongoing health problems, and I must say this veterinary practice has truly gone above and beyond to help him. Non judgemental about my dog after all the abuse the breed now gets thanks to our corrupt government and their stupid ban!! They made my dog feel very welcome 🤗 A special mention goes to a staff member who even offered to bring in a ramp from her loft so that my dog could get in and out of the car without hurting himself, as I couldn’t afford to buy one. This incredible gesture of kindness meant so much to me, and I really wanted to acknowledge it. The team here is warm, friendly, and incredibly welcoming. They make everything easier, from providing excellent care to allowing me to get repeat prescriptions without unnecessary consultations or extra fees. I highly recommend this practice—it stands out compared to another big vet nearby, where the focus seemed to be more on profits than genuine care. Thank you all again for everything you do!

This is an outstanding veterinary practice, which we have used for 37 years, despite moving some distance away. Currently we ask for Richard Cunnington, as he is very sympathetic to our cat, knowledgeable & easy to deal with, as is the whole practice

updated this Nov 2023 _ Richard , Claire and nurses_ Jess , summer and others have just nursed Freya over an awful bout of bad stomach. She's so tiny (5 ish kg)she kept getting dehydrated . So all day in vet with drip and I presume electrolyte etc. home at night cause 24 he via Tonbridge. I first used them in 1982 as a child, Mr hawkridge also did my horse then ! I have moved away now and again _ to greyhound specialist when rescued them but have to say always come back to them ! shame no 24 hour cover even when they have to stay in overnight. Simon very good at orthopaedic surgery. Claire very good with nervous dogs ! Richard good Laura good . Only two I'm not impressed with were Portuguese man and German ? Woman very rude. But 40 years using them has to say something!! I don't hesitate in recommending them . Have to add over the years unfortunately it has not always ended up happy days_ but to be expected with old dogs and sometimes no vet can fix them it's just their time . Photos are some of the dogs ! And my old horse Mr hawkridge would treat !

I can't thank the team at East Grinstead Veterinary Centre enough for their compassion and care during such a difficult time. The vet, nurses and reception staff went above and beyond as we said goodbye to our beloved family cat. The beautiful card and forget-me-not seeds were such a touching gesture. We are truly grateful for their support and would highly recommend them to anyone seeking a caring and professional veterinary team.