Swapped to this vets with my dog over 5 years ago and so glad we did. Being an elderly dog we've had a few health concerns over the years. The staff have always been great, getting her in quickly when needed and being patient with her. They were always upfront and honest and didn't make her go through any unnecessary treatment. Unfortunately we had say goodbye to her recently, again the vet who we saw and the staff were fantastic. Even though it was booked as a routine appointment they didn't rush us and gave us all the time we needed to make a decision and say goodbye.

I cannot recommend this vets enough. Since getting Humphrey as a pup as a first time dog owner and our pretty regular visits 🙈, the whole team including at the reception and pharmacy have been nothing but helpful, caring, loving and understanding in whatever circumstances or situations were there for this time🤣🥲The online chat feature is brilliant as I was able to send photos of issues enabling an appointment quick time and seen within a couple of hours. Its the only vets I've heard of amongst friends that don't charge per appointment which has saved me a fortune!! Nothing is too much trouble, we love the team there and how amazing they are with him 🫶🏻

I can't recommend Animal Trust Failsworth enough! It felt perfect from the start. The receptionist was very friendly and totally calmed me down. Tasha, the nurse who saw Penny, was amazing, so caring and professional; you could tell she loved animals. She made sure Penny was comfortable and well cared for. What I love is that it's a non-profit that truly prioritises the animals first. The care is awesome, the prices are fair, and the staff go above and beyond. They're honest and upfront, making sure the pets get exactly what they need without pushing extra stuff. The service from everyone was top-notch. I'm thrilled with how Penny was treated, and we'll totally be back. If you want a vets that genuinely cares, this is the place!

The best veterinary practice around. If you want a vet that puts your fur babies first, then this is the place to go. The reception and pharmacy staff do an amazing job, always going above and beyond to help. They too are all caring animal loving people. So expect your pet to be stroked and fussed over. I lost my boy Diego last year to Heart failure and all the way through his illness, I was given support and most of all understanding.Thanks to Guilia (vet) I was able to have several months more with Diego. Megan (Reception) is amazing, when I lost my Diego, she totally understood my heartbreak and walked with me every step of the way. The empathy and understanding she shown, will never be forgotten, she’s a real Gem. I still attend here with my other dog and I know he is in safe hands, I highly recommend it to everyone I meet. I’ve finally found a place where…The animal comes first before money! The only issue I have is the parking. It can sometimes get a little overcrowded, but since they installed the number plate booking in service, it seems to have improved slightly. This is no reflection of the actual service you receive.

Absolute lifesavers! We rushed our little Milo to the clinic, worried he had a break or fracture. The team was so kind and told us to come straight in. Thankfully, it turned out to be just a bad sprain, and they had him patched up and comfortable in no time. The care and attention they gave Milo was incredible, and to top it off, it was affordable! We couldn’t be more grateful for their quick and gentle service. Highly recommended! 10/10 thank you so much everyone that helped :))