I would just like to say thankyou to the nurse who dealt with us tonight (31/12/24) when we come to pick up my fur baby Jasper. He had sadly been hit on chart road and died last night. The nurse who dealt with us was blonde didn't catch her name. She was very compassionate, and sympathetic, whilst being very professional. She put us at ease. Thankyou so much. She is a credit to Vets now Ashford.

Although hugely expensive the emergency appointment was good. Short wait. Excellent nurse. Very sensible nice vet who prescribed meds. Unfortunately our dog is still gravely ill but I felt the emergency visit was reassuring.

Almost lost our little kitty after she got hit by car. She spent 4 days in the vets and at one stage we were seriously considering letting her go. But amazingly she made a comeback and pulled through. All of the staff were amazing with her, especially Brendon and Becky. We felt listened to the whole way through and got the impression that everyone really cared about our baby girl. They were honest and supportive throughout every decision we had to make and kept us really well informed about her progress. When we thought we were going to lose her we really appreciated the way they spoke to us about it and didn’t sugarcoat the situation. I have no doubt the outcome would’ve been different if she didn’t have a team of people around her so ready and willing to do all they could for her, and who genuinely care about every pet that comes through their doors. Thank you so much for everything, you’ve given us our baby back ❤️

Can’t thank the team at Vets Now Ashford enough for what they did for my cat, Darby. They helped him turn a corner when things were looking critical, took great care of him and helped in his recovery from an infection. I didn’t get the name of everyone I dealt with and they were all great, but Katie and Brendan specifically were wonderful. Thank you for everything

My dog was severely ill and my own vets would not see us as they had no availability. I rushed him to a different vets who admitted him immediately but told us to be prepared for the worst. At 8pm vets now took over his care. They gave us regular updates and gave our pup the best care which meant he made a full recovery. The team were great and I will be forever grateful to them