Jim was brilliant- really responsive and knowledgeable. Came round at short notice when my hot water stopped working, he diagnosed the issue immediately and made additional recommendations to make sure it doesn't happen again. Great guy and great service - will definitely be using again.

Had some leaking from my radiators. James was great. He came out a few hours later, waived the call-out fee just out of kindness and fixed the issue that day. Very grateful!

I used Gas Plumbing Safe for a complex job clearing a blockage from central heating. (Which in the end James correctly identified was actually a boiler issue which my boiler cover provider missed). James always took extra time to talk me through all the steps he was taking and kept me informed about the processes and why different steps were required when trying to find a blockage. He was very transparent about the costs, and was very reasonable about not escalating costs when the job became more complicated, giving sound advice on how to proceed. He kept scheduling further visits until eventually finding the fault with the boiler which was missed by an engineer from my insurer - so the end result was that the heating got fixed.

Very happy customer. James came round at short notice when my boiler went on the blink - sorted the problem and did a few extra things that he noticed needed doing, all explained very clearly. Very nice guy, trustworthy and reliable - would not hesitate to recommend.

I contacted James after being quoted a questionably high amount by another company to fix my boiler and water cylinder. He was clear and knowledgeable and was able to carry out the works at a fair price and quickly. I wouldn’t hesitate in using his company again and recommending. Happy customer!