Great service with tenants. We had some issues with our flat upon moving in which had left us frustrated with our agency but as soon as Optimal were contacted, they sent out someone who really took the time to do a proper inspection and listen to concerns whilst explaining what could be done. This left us much more reassured and made the whole experience much less stressful, helped more by how quickly the report was written and sent off for approval.

Optimal responded quickly following a flood causing serious wall and floor damage. Efficient, experienced and considerate survey produced a detailed and accurate quote, including a good match for engineered oak flooring (with sample) and works were carried out promptly to suit us and done within the expected time frame. Floor preparation and laying, plastering and painting of walls and skirting all finished to a high standard. Flat was left with furniture all placed back in position and nice and clean. Really positive experience in an awful emergency.

I needed a window repaired and Marco and Leo did a brilliant job. They were incredibly professional and polite and got the job done quick! Great service.

Leo was very quick and efficient! Finally got a professional service after the office sent 6 people to fix a cabinet door..! Ask for Leo if you need to have any job done.

Thank you to Optimal Maintenance for completing a job to an excellent finish and within a very tight timeframe. Mostly, I would like to highlight the absolutely brilliant help Katherine, Jan and Aisha gave over the phone to deal with and promptly resolve the problem. Their kindness and flawless communication skills were very much appreciated.