The Best Veterinary Cares in Letchworth, Hertfordshire, United Kingdom (2025)

the vets - Lenka and Rose are very considerate and lovely with my dogs. Amy was very helpful and understanding when I had reason to complain about the Head Office's policy of withdrawing lifetime cover for my dogs. The rating is 5* for the branch, but zero stars for the head office to which I have written on 2 occasions - and who couldn't be bothered replying! I think head office could do with customer service training.

I’ve been registered here since our Yorkie was 8 weeks old (he’s 7 1/2 now) and I cannot rate them highly enough. The staff are amazing and the staff turnover is very low so you see the same faces. Lenka, one of the vets has seen our Biewer since she was a pup and saved her life by stabilising her and sending us straight to the hospital, she wouldn’t have made the night otherwise (this came from the Neurologist). We also foster, so I’m always popping over with one foster or another, they couldn’t be more helpful. Lastly, we have just foster failed and adopted Mickey, our deaf/blind Collie. He just needed to have a tooth out and the staff were so good. I needed to be with him when he went to sleep and when he woke up so he knew he was safe. They were so good I don’t think he was anxious at all or even knew I had left him. 10/10 from all of us.

We started using this vets when we first got our rescue puppy, and over time she has got very dog and human reactive, to the extreme. The only place she doesn’t react to people is at this vets! They are so accommodating to her needs, and try to make it so that it is always the same vet, Rose, seeing her to build up a relationship and trust. Helen on reception is an absolute gem and always helps however she can, and Rose, our main vet is beyond amazing with our snowy! They also accommodated to us turning up at closing time tonight with an emergency without calling ahead, and instead of turning us away like other vets probably would, they wanted to help us and got our dog seen by a vet at the very last minute. I can’t sing this place’s praises enough in all honesty ❤️

First time of taking our pet snake to the vets to see Chris. Didn't know what to expect but felt comfortable and Chris explained everything and followed up by an email. He was recommended to us and certainly would recommend him to anyone else with an exotic pet.

The clinician at Letchworth Vets was excellent. She quickly identified issues, talked us through solutions, including likely cost, and the whole time she was empathetic with us and gentle with our dog. We've been with this practice for 12 years and they've always been on top of everything, to the point where we will drive a few extra miles from where we now live so that we get the same quality of expertise and service. Thank you to everyone there.

This vet practice always delivers an excellent service and even exceeds expectations on occasions. I always feel they genuinely want to deliver the best service for your pet and are sensible and pragmatic on solutions rather than some vet practises who seem to just charge you a fortune for not a lot. All vets are great here but Jake is particularly fabulous.

Took one of our beloved dogs in for treatment of an ear infection. As usual, treated with professionalism, kindness, and compassion. Couldn't recommend Jake enough. His passion for the job and kindness towards pets and their humans is, without a doubt, unmatched. My partner has been using their services for a almost a decade now, and I am not surprised why she hasn't changed. A massive well done and thank you for being there for us 👏

Good prices and stocks everything we were looking for.

If you need expert advice ask her Beth . I’m she’s helped me twice now and each time I have been so impressed by her professionalism and her fantastic customer service .

Our dog loves this place, unless we go to the vet end where he quickly looses his shopping needs. The store is large, staff helpful and friendly. We've been using the vets there for a few years now and we are very happy as our dog has occasional allergy issues, not easy to diagnose.