The Best Veterinary Cares in Bishops Stortford, Hertfordshire, United Kingdom (2025)

Took my mum's dog to Pauline's to have a cancerous mass removed from his gum. Pauline explained in enough detail the operation, what was expected recovery wise and what she achieved in removing the mass. I would definitely recommend Pauline, her caring attitude and ability to perform a complex assessment and treatment for Nemo.

The Vets, nurses and receptionists are all amazing my dog actually runs into the building and all the staff know Suzie and make such a fuss of her, any worries or anxiety I have just disappear.

The best vet we've ever had. Very respectful, gentle, knowledgeable and always happy to help, even over the phone. We moved 40 minutes away but still make the trip because no other vet comes close.

Muttley first went to Good companions as a pup but after that never needed a vet. He was a beautiful cockerpoo. In his 12th year he became very poorly. It happened so fast and there was nothing that could be done. Chloe was amazing. Kind caring and professional. Chloe and Harriet came to us as we didn’t want Muttley to take his final sleep anywhere else but in his home. They were so kind and caring. We were given all the information we needed and were consulted every step of the way. Muttley went to sleep peacefully with us holding him. He wagged his tail till the end. Thank you for being so careful and loving to him. The footprint, fur, forget me not seeds you sent made me cry but we will treasure them❤️ Thank you x

Excellent Vets, my previous two dogs used to come here and my current dog does spanning 20 years now. All the Vets are very caring and kind but my Staffy adores Vet Chloe, so I always ask for her. Whoever answers the phone on reception is also very helpful and polite and all the Nurses are brilliant and caring.

This is an excellent surgery and they go all out to help. I won't hesitate to use them again. Ruby was very very poorly. Still not out of the woods but she has everyone's attention. Very grateful for all the help :)

Today, was a very unfortunate unforgettable sad day and moment with my baby Milo 😞 💔 but I couldnt thank more for the kind support of the vet in service today which I didn't get his name , but a very wise kind hearted gentleman that helped me alot and gave me the best advice at the time being. A lovely nurse also came along and she was all the time with me in some way giving me comfort. I can't thank them both enough for what they have done for me today. 👏🏽 God Bless them for their kindness 🙏🏼 ❤️

It’s not often I would post a review but the sheer volume of love, affection, care, understanding and empathy from all concerned when ‘our special boy’ fell asleep on Monday was above and beyond normal expectations. Thank you all especially Alan the locum vet who was so supportive and kind and the vetinary nurse (sorry forgot to ask your name) who was with us and our boy before, during and after when he crossed the rainbow 🌈 bridge. Our thanks to Elaine who fitted us in when the surgery was not busy. And last but no means least to ‘Denise’ you looked after ‘Our Special Boy’ from diagnosis and helped us both understand and seeing him at the drop of a hat. Thank you all and I need to mention the ‘sympathy card and words’ sums up everything I have said Thank you 💔

Best vets I have ever taken my pets to. They have such a high duty of care for their animals, they take away any worries that you have and are very knowledgable. I wouldn't go anywhere else now!

Within the year, you have saved both of my cat's lives. Thank you!

I am honestly touched how wonderful this practice is. We felt so welcome since the moment we walked in. Complete oppossite to our previous vet. The surgeon Susanne was so lovely and caring. We couldn't be more grateful. You can tell people working here really love animals. Our Otis was leaving with a big smile.

We have had very good service (4 years so far). The vets and nurses have always been very professional and caring when providing annual checkups, vaccinations and treatments for our cat.

I took in my 12 week old puppy for her 2nd lot of inoculations. The vet also gave my puppy a complete health check and explained any concerns I had. What was nice is that the vet just took her time, no hurrying.

We can not say anything more positive about this practice who we have used for many years and showed tremendous compassion and kindness during the last days of our cat Beau. A special thanks to Fred and Chloe who cared for her during this sad time

Really can’t praise this practice enough. I was travelling with a sick pet and the treatment and advice we were given was first class. A professional and helpful service, sympathetic to both animal and owner. Highly recommended. Thank you.

This place has everything a dig owner could want corrojorated by professional support from staff

Had my dog groomed here and it was brilliant. He was happy and looked brilliant. Best groom he's ever had and the lady who groomed him was so kind and friendly!

Very pleasant knowledgeable staff set in a good location

All the staff, especially the vet, were very kind at explaining everything in detail. My Milo and Bella are in safe hands.