Excellent service at a time anxieties were high. Calm, friendly staff. My dog was quite relaxed with the staff, most of the time. Reception was clean and tidy with lots of information. We were kept informed of the reason for delay in seeing vet straight way. If my dog is happy, then so am I.

Tom was amazing. He got Monty seen straight away and was so kind and made me feel at ease. The reception staff, especially Laura were kind and so helpful

Emergency out-of-hours service. Staff lovely and immediately took my dog to examine and then informed us of possible causes. To be truthful we thought we had lost her! Clean environment. Just one opinion, our dog was not insured and final bill was horrendous after a 12 hour stay overnight. Next day we picked her up to take to our normal Vets. I know you cannot put a price on your animal's health but can understand why so many people dump pets as they can't afford the cost of Veterinary fees nor the insurance. Thank goodness for credit cards but we will be paying for this treatment for the next year or so.

My 15 year old cat, who we already knew had an ongoing illness, suddenly became much worse today. Being a Sunday and tomorrow Bank Holiday Monday, I was referred to Bournemouth/Wimborne “Vets Now” Emergency Hospital. They were wonderful! Yes, they were busy with many incoming emergencies but that was to be expected. After a while we were seen by an extremely compassionate vet who made a examination of Bamboo and came to the same conclusion, euthanasia was needed to avoid any further suffering. The whole process was explained clearly and without fuss which I appreciated. Medication was prepared and we proceeded to let Boo-cat go gently and peacefully to sleep. I put all future arrangements in the vets hands, as individual cremation and return of his ashes could be arranged at the same time. When you first take on responsibility for the life of an animal you hope for fun and happiness together for many years. The happiness you gain from their companionship and trust has to be repaid at the end of life too, by being aware of their pain and giving them a peaceful end to a life well lived. A huge “Thank You” to everyone at ‘Vets Now’ Wimborne this evening, who cared so well for me and for my lovely black cat who was such a good boy for so long. Good memories Bamboo. Be at peace xx

If you’re ever worried about your pet out of hours this is the place to take them. Receptionist was so patient and lovely with me, as I was crying over the phone. Upon arrival she was so nice and understood that our staffy Izzy was nervous of dogs and arranged for the vet to collect us from the car. The vet took decisive action and was upfront and totally honest about costs, chances of survival and what would be best for us. He gave our staffy a dose of steroids that no doubt got her through the weekend ready for our usual vets on Monday morning. She has since been diagnosed with immune-mediated hemolytic anemia, and she is incredibly poorly. We’re still not sure if she will pull through, but the vet was also very honest about a blood transfusion and the cost of at least £5000. He put our minds at rest in that we are doing everything we can and he saved her little life over that weekend for sure. The charge was very reasonable, which was on a Sunday with steroids, antibiotics and anti sickness. So so glad we took a chance on them. Thank you so much and thank you for being human, we have found other vets, especially emergency ones quite the opposite.