That was my first time visit to the practice, and it was good first impression. Everyone is lovely, friendly, polite and professional. My pets were well attended. I especially loved online booking system. It was fast and easy to use. I look forward to a long-term relationship with this practice.

My dog was hit by a car, and we drove directly to this practice. They acted immediately and professionally like a priority A&E casualty, as you would hope they would in that situation. I felt like a priority and was treated perfectly. They saved my dog!

This vets is totally amazing they looked after our first dog Arnie when unfortunately he got run over and they was amazing, we then decided to rescue and we have had Willow for nearly five years, she has had some issues for a long time and probably should have had her own bed there, but last week we found out she had a tumour and sadly we had to make the decision to let her sleep, the staff at Banstead Village vets have been amazing and did all they could for our baby girl I would like to say a huge thank you to the vets especially Amy you did all you could for her and all the nurses and receptionists that looked after her, we picked her up today and you made it so comfortable and quiet for us in this sad time, not sure I could ever express my gratitude to how you treated our Willow. You are all amazing and again we thank you. Lots of Love Charlie and Tony Arnold and also Willow Thank you xx (we both loved the fact that you guys loved her as much as we did) xx

This is an excellent veterinary practice. The staff are really friendly, helpful and knowledgable. It feels like the care is really collaborative, and everyone is working as a team for the best outcomes for both pet and owner

We attended the practice for a second opinion. I am so impressed with the level of care and professionalism provided by Andy, at Banstead Village Surgery. From the moment we walked in, the reception team was welcoming and friendly (which is very rare nowadays). Andy took time to go through everything in detail, and making sure my pet felt comfortable and at ease throughout the visit.