I always love visiting this branch of Costa. The staff are friendly and welcoming, and they normally remember my coffee order - despite not visiting regularly! Nice selection of sandwiches and cakes, though they do often sell out of vegetarian/vegan options very early. Occasionally I have had to go elsewhere because of this issue. Tables are usually cleared quite quickly, and staff are normally good at ejecting groups of school children who sometimes come in (without purchasing) and hog the tables. My reason for only giving four stars is the lack of WiFi. If you sit inside the coffee shop your phone can’t receive any signal either, so you can’t use your phone for anything other than offline work. There is a cordoned off seating area outside of the store (within the shopping centre where WiFi is available) but I don’t feel comfortable sitting there as it’s too exposed, and makes you an easy target for potential thieves to steal phones and bags.

What's cool about the spot - The location is the biggest advantage. Pop in for a quick snack or a coffee when knackered by shopping. The ambience is nice and well maintained..like any other Costa decent choices were available. I found one of the ceiling decor which was made of costa coffee mugs very unique! Improvement suggestion to owners - The outside seating area very much feels like public space. Some minimalistic barricades would help create a more seggreagated shop floor. If you found my review useful, please do give it a 👍 and follow me on Google Maps for more useful tips around the world.

Haven't been here since a while, because Costa quality went downhill for me. Today I popped in Costa at Lewisham Shopping Centre unplanned, and I was extremely surprised, staff were very very very helpful and polite and what I ordered was spot on. Once again when is full package costumer service + well made drink, is a win win!

Nice spot although, felt a bit hidden in the shopping centre (may not be a bad thing). Service and coffee as good as any Costa is, my one gripe is I couldn't get phone reception but, maybe not being disturbed ain't a bad thing either.

This is a very professional coffee shop with enough space. You can choose to sit in the public space in the mall or go to the store. There are toilets and enough tables inside, and the staff here will be happy to help you. The hot latte was really hot, so I chose to dress up. They quickly packed it for me, which made me very happy. Although they are very busy because there are so many guests coming, they are all very patient and calm.