Had to bring our dog in for hge as we wanted 24 hour care. The Medivet staff were fantastic. Kept me updated via phone and email (when I couldn't wait for updates). The price was more reasonable than expected. At every point of treatment options were discussed for comfort and clarity. Very reassuring experience when I was so worried. Happy to have Molly back with the pack on the road to recovery. I cannot thank Clara and the team enough.

Medivet Richmond is a great veterinary practice. It’s open 24/7, which is very comforting when my dog needs an emergency appointment. It means the vets are familiar and you don’t have to travel to a new place and new vets with a sick pet. All your records are to hand and the surgery is clean, bright and welcoming. The reception staff are kind and helpful and deal efficiently with the insurance company. Everyone is sympathetic and supportive.

Our experience of Medivet Richmond was entirely positive after our dog ate a whole mince pie and had to stay in the vet hospital overnight on a drip. We were seen quickly and communication on her progress was great. She is fully recovered and I feel reassured by having Medivet Richmond available 24/7 for such emergencies.

Lovely staff, always happy to help and fit you in for an appointment if need be! Vets all amazing, helpful, professional and always go that extra mile to help you and your pets!