I attended a 'Managing Challenging Conversations' course through Total Excellence. The course was fantastic, i took so much away from it, that I will use everyday in both my work and personal life. The tutor Kerry was so engaging. She kept all the delegates very interested throughout the day, keeping the learning fun and varied. The venue was great and easy to find and the food was very good too. 5* - Highly recommend.

We used Total Excellence for a 2 day Train the Trainer course. Tom was absolutely fantastic as the trainer, I cannot recommend Total Excellence and Tom enough. From the very first chat, to the organisation and right down to the aftercare, every little detail was outstanding. All the team highly recommend Total Excellence for your training needs. We certainly will be using again.

I have recently completed a ‘Presenting with Impact’ course, which I just loved! Our facilitator Kerry was extremely knowledgeable, enthusiastic, very approachable and her expertise on this topic was clear. She made everyone feel comfortable and provided practical tips and constructive feedback, which was given in a way that encouraged improvement without discouraging participants. This personalised feedback was incredibly valuable to me. One of the standout elements was the focus on practical application, which we were all really nervous about initially, however by the end of the 2-day course, we were all chomping at the bit to practise, which was instrumental in improving our presentation skills after the 2 days. I would highly recommend this presentation skills course to anyone looking to enhance their ability to deliver compelling and effective presentations. It has certainly increased my confidence and Kerry was just absolutely brilliant. Thank you to the team at Total Excellence Centre for providing another high-quality learning experience.

The ILM Level 3 Step-Up Managing for Success programme has been absolutely fantastic for me as a manager. Having had no formal training on this topic, and learning ‘on the job’ as it were for the last 3 years, this has been a real eye opener for me and I can’t wait to start putting the skills learnt into practise with my team. We covered so much over the 4 days, and I enjoyed every moment of Angie’s guidance and support. She was very down to earth, had lots of anecdotal nuggets to share, and she added lots of humour throughout, which was great. This is a must do course for any current, new or aspiring manager, wanting to develop, polish up or refresh your skills. It was also really good to share experiences with other managers from other parts of the business too! I definitely give this programme ⭐ ⭐ ⭐ ⭐ ⭐!

Attended a fantastic training course on 'Challenging Conversations', something relevant to anybody who has a pulse. The focus was on business, but the message & principle applies to life in general. Thank you to Kerry who fronted the course & Louise for looking after us. Well done Total Excellence Centre!!