I'm a quite nervous patient and I was very pleasantly surprised with the warm welcome and care by the reception team and practice manager. Dr Schmidt thoroughly explained what care I needed and what procedures will be done and how. It helped me to ease my nerves knowing what will happen. I was given an option with each part of my extensive care and best options were given. I highly recommend the practice! Thank you for looking after me and my teeth1 :)

I phoned the practice for an emergency appointment first thing this morning. Bearing in mind I was not currently a registered patient, I was pleasantly surprised to be offered an appointment in just 4 hours time. The receptionist was very friendly and helpful and explained everything I needed to know very clearly. The dentist, and assistant, were also very friendly and reassuring. I was very impressed and, therefore, have registered with the practice.

I've just completed a short course of treatment at the practice. After the initial assessment with Philip, I had an appointment with Shelley and Hannah. I can't help but get a little nervous when visiting a dentist for the first time. However, I found all the staff to be highly professional, thorough and informative. I can't thank them enough for their time and effort. The atmosphere was very calm and the receptionist staff were lovely and friendly too. Well done Birchfield, see you in 6 months time!

I was able to make an appointment and was seen quickly. The surgery is well alud out, open and airy. The staff were all lovely and very helpful. The dentist was excellent putting me at ease and giving me options.

I was in pain and called. I was asked to come in that day. Philip was able very quickly to diagnose a cracked tooth and after describing 3 options I chose to have the tooth extracted. After initially having a nearly 2 week wait Philip offered to fit me in earlier and soon it was gone almost pain free and I am so grateful. Wonderful service with great empathy.