We were extremely nervous, having not been to a referral vet before and having been with the same vet for a really long time. We shouldn't have worried at all. From only a few hours after our vet made the referral, we were offered an appointment as early as the next day. Staff were helpful and friendly, they were able to reassure us even though we were facing a potentially significant diagnosis for our cat. They were clear about the process and what the costs were likely to be initially, which gave us the opportunity to prepare before the appointment. At our appointment, Anna was just exceptional, she was so gentle and thorough when assessing our cat and her experience and expertise was clear. She went through the diagnosis (thankfully, in our case a less significant diagnosis than we had been referred as) carefully ensuring we understood treatment options and followup plan, as well as providing options for obtaining the medication we needed. The discharge letter was the most thorough I have ever seen (pet or human!). The fees are more expensive than your regular vet, but it obviously costs a huge amount to run such a specialised animal hospital. The initial consultation fee was more than our insurance would cover for specialist consultation fees, but the price was made clear to us at point of booking and we were able to plan accordingly. After the appointment, their team completed and submitted the insurance form promptly, which was appreciated. Since then, we've had regular contact with the vet that saw us, and when our regular vet needed some further advice, they were able to get it promptly from Davies - the aftercare has been exceptional and we have no hesitation in recommending them.

My precious Tyger was referred to Davies as there was a problem with one of his eyes and our own Vet had said the eye would probably be have to be removed 😞 We were treated with empathy and the staff were so caring and treated Tyger with such care and concern.The process for Tyger was explained from start to finish and concern was shown to myself too. Tyger had surgery and is now at home making a good recovery my heart felt thanks to all at Davies for the caring treatment of Tyger 😻

First class. I immediately felt complete confidence with the woman vet who treated my dog and, more importantly, he felt relaxed as he was being examined. I knew he was in safe hands. Stars off the scale.

Excellent specialist centre with professional specialists. Detailed diagnosis given along with kindness and care to my pet Florence who is a very anxious little dog. Julian was very thorough, explained the procedure and diagnosis in detail, has followed up with us since leaving with advice and blood results. Highly recommend for complex animal health issues and specialised care.

Genuinely blown away but this outstanding facility and all the lovely happy staff that work here. Our sausage was admitted for investigative work today and the love and support received for her was amazing. Our vet Sophie was remarkable. So kind and caring but clearly very knowledgeable and excellent at her job and able to relay information in a really understandable way. For the first time ever I had no problem leaving my little sausage as I knew in my heart she was going to be so loved and looked after and she definitely was. She’s a very anxious soul and she was unusually happy at this vets and not obviously shaking and anxious like she usually would be. The reception team were also fantastic and incredibly friendly. Will definitely be recommending to everyone!