Charlotte was very kind, considerate and respectful, she explained the whole procedure, gave us time to say our final goodbyes. She sent us a card with our dogs paw print and nose print on which so thoughtful. We requested an individual cremation and she returned the ashes to us with some beautiful little memories including some fur in a lovely bottle. We have another old dog and when her time comes I will most definitely use Charlotte's services again.

I cannot thank Charlotte enough for making one of the hardiest decisions that little bit easier, she was very understanding and explained the whole process. You can tell Charlotte is very thoughtful and caring, she made the last moments with Oscar very peaceful and understands how you’re feeling at such a sad time, saying that last goodbye is the hardest thing to do, I cannot thank you enough and will be forever grateful.

We cannot express enough how grateful our family is for the incredible support and assistance Charlotte provided during such a difficult and emotional time. Your presence and genuine care made a world of difference not only for our beloved Max but for all of us. From the moment you stepped into our home, it was evident that you truly understood the deep bond we had with Max. Your attentiveness and thoughtfulness throughout the entire process was remarkable. Your compassionate demeanor helped alleviate some of the pain and grief we were experiencing, and we sincerely appreciate the warmth and kindness you showed us. The special touches you added to commemorate Max's life were beyond what we could have imagined. The delicate paw and nose prints, as well as his beautiful curly coat, are cherished keepsakes that will forever remind us of our beloved Max. Charlotte, your dedication to ensuring Max's crossing was as peaceful and dignified as possible was evident in every detail. Your care and support went above and beyond what we expected, and we are forever grateful for the role you played during this challenging time. Max's passing was eased because of your presence, and for that, we will be eternally thankful. With heartfelt appreciation and warmest regards Max's family 💛

It has taken me weeks to write this review because I am devastated by the loss of my Lottie. The time had come to make that awful decision that all pet owners dread. I was told about Charlotte and her home euthanasia service by my own vet and I am just so grateful. Charlotte was wonderful. She handled Lottie so gently, showed my husband and myself such kindness and compassion. She made such a sad situation bearable and I can't thank her enough. I would recommend Charlotte to anyone in the same situation as myself. She took control and organised everything including Lottie's cremation. I will be forever grateful.

Charlotte made one of the most difficult decisions and experiences we’ve ever had to face much more bearable. We had to say goodbye to our 15 year old springer, Maddie, who was so loved by all in the family. Charlotte was kind, compassionate, responsive and gave us ample time to say goodbye in the most peaceful way possible. Charlotte went above and beyond with some extra little keep sakes that will be cherished forever. Thank you so much. Josh, Chrissy & Danielle