This is a wonderful INDEPENDENT veterinary practice, run by vets, nurses and receptionists who care about your precious animal family member. It is so different from the vet practices that have been swallowed up, or sold themselves out, to large conglomerates, run by accountants who judge success by their profit, not by the animals saved from harm, illness or even death. I trust them with the lives of my very precious cats. If you knew me, you would understand just how protective I am of my feline family.

I decided to bring my dog to this vet practice after all the amazing reviews. The vet was absolutely wonderful with my dog and I have no complaints about her. However the receptionist was unkind and unfriendly to us. I have a big dog - almost 100 lbs and my husband couldn't join us to the appointment. She asked me to weigh my dog alone - no one came to help me or asked if I needed any help. When the reception was busy and full of cats I have asked if I could wait in a quiet room as my dog could get agitated in a new environment. She have told me to wait outside even though it was a cold rainy day. During the entire time I had no assistance, no friendly manners and I didn't feel welcomed to the practice. I have joined their plan per suggestion of the vet and again the receptionist was quite reluctant to enrol my dog, saying first she will send the information via email. I have never received any emails from the practice including my invoices which makes me think if her cold manners to me it's regarding the fact that I am an immigrant and not a local resident. Which is a shame as their practice seems lovely and the vet is really good. After my first review they changed completely with me and my dog. I can't praise them enough about taking care of my Skyla.

I was recommended this vets by a friend as I wasn't happy with my old vets. The vets we've seen have been so lovely. My dog had all his teeth out and it was such a smooth process and he recovered quickly. I'm so happy with this vets, I'm even happy to drive from where I live in Oakwood!

Having 2 senior pets means a vet practice with a lot of care is so important. Gemma, Lisa and the entire team are so caring. Receptionists are so helpful and have sorted Insurance claims every 3-4 months and prescription scripts. Recently needed a dog’s Physiotherapy referral and Sarah sorted that over to Dr Lisa the same day. They are aware the cost of everything, not just pet care, has gone up and are communicative and happy to work with you to suit your pets and budget. My pets have a team of superstars behind them ⭐️

I honestly cannot recommend Paw Prints Vets enough—they've been absolutely incredible looking after my cat, Penny. From the very first appointment, everything was handled swiftly and professionally. They carried out all necessary tests promptly, including blood tests, a steroid injection, and an anti-emetic treatment to ease Penny's discomfort. Dr Lisa Sessions went above and beyond by calling me personally at 8 pm the very same day with Penny's blood test results, showing just how dedicated they are to providing exceptional care. Unfortunately, Penny's condition deteriorated overnight, but the wonderful receptionist Wendy was incredibly understanding and managed to squeeze us in for an emergency appointment despite a busy schedule. Penny received another round of treatments immediately, and they promptly arranged an emergency ultrasound for Monday to further investigate her condition. The entire team at Paw Prints has shown genuine compassion and care every step of the way. It's so reassuring to know that Penny is in such dedicated, capable hands. Thank you so much to everyone at Paw Prints Vets for your kindness, efficiency, and genuine love for animals.