Took my wife's car in for a Gold Service and MOT. Welcomed by Liva who was polite and very efficient. Communication was excellent and car was returned earlier than anticipated. Recommend.

This service centre is sizeable with some pleasant staff who open the doors at 8am as advertised and pro-actively check you have been served. The waiting area doesn’t feel like you’re at a ‘garage’ with nice seating, WiFi, coffee and drinks, nice toilets, etc. That said nearby there are easily walkable shops. My first experience was lovely, diagnosing the issue with the car and ordering the part. I had to do a bit of chasing re: the arrival of the part from the manufacturer but then got it all booked in. Sadly, the paint shop at the service centre had forgotten to paint the part despite 3 weeks to do so, resulting in a wasted journey. I would drop a star for this, except for the way it was resolved. Firstly, they acknowledged their mistake, immediately booked a date to resolve it and offered to pick the vehicle up from my home and return it fixed. Which they did - going above and beyond the warranty - including calls to confirm the day before and from the driver doing the pickup. It may not be the cheapest service, but if you can afford it then there certainly seems to be a difference worth considering.

I recently used prestige for the first time. I have to say as i was driving along the small road leading to the sales office. I imagined a little run down car lot. Wow was I wrong. And it only got better. From being greeted at the door to leaving in a new car. The attention I received was above and beyond my expectations. Definitely the people you want to guide you.

I recently visited Prestige Cars Kent Service Centre, and I must say that my experience was exceptional, thanks in large part to their outstanding receptionist, Aaron. From the moment I walked in, Aaron went above and beyond to assist me. Not only did he handle my vehicle service with utmost professionalism, but he also took the time to provide me with valuable recommendations for places to eat and explore in the area, which made my visit even more enjoyable. Aaron's friendly demeanor and willingness to go the extra mile truly stood out. His knowledge, professionalism and attention to detail instilled confidence in the service being provided. As for the service centre itself, Prestige Cars Kent deserves every bit of its excellent reputation. The team's expertise and efficiency were evident throughout the entire process, making me feel like my vehicle was in capable hands. I can't thank Aaron and the Prestige Cars Kent Service Centre team enough for their outstanding service. If you're in the area and in need of vehicle service, I wholeheartedly recommend this establishment. They not only take care of your vehicle but also ensure that your overall experience is top-notch. Thank you once again to Aaron and the entire team at Prestige Cars Kent Service Centre for making my visit a memorable one. I'll definitely be returning in the future P.s. also free cold & hot drinks :)