This was one of the only exotic vet locations near us and our first experience here wasn't the best. We went to this place a couple years ago for a routine health exam for our avian friend and despite the pricing being afforable, the vet we had was cold, condesending and impatient with us. They didn't ask any questions and didn't give us any indepth feedback unless we askded for it. Thus we looked at other places that abet weren't the best either in terms of price and expereince but we still had a better experience there than here. However, recently our pet bird had an emergancy condition that needed to be looked at ASAP and we couldn't get a place at our newer vets so we decided to settle for this one. We come to be ever grateful for that because the expereince we had here was leagues better than the experience we had a couple years ago and even better than the more recent vet that we have been going to. The newer vet we had was significanly for passionate and caring for us and our pet. They listened to all the infomation that we gave her and gave very specific and useful advice for us and our situation, such as walking us through all the possible procedures to treat our bird and answered any questions that we had about it. Alas they decided that it would have been better to keep our bird at the faclility overnight for them to operate in the moring where there is more staff, which the husbandary and living conditions for our bird was superb. The operation went smoothly and we were given updates from the vet themself as everything trasnpired. The overall customer service and professionalism in this facility has improved drastically and I implore that any people who might've been turned away from their exotic services in the past to give this place another try and since the pricing is very beginner friendly, for newer owners avian freinds and exotics that wants an exotic vet to definitely come here!

Amazing service, my best experience with a vet, we had a puppy who needed urgent care and was asked to come in promptly, on arrival it was clear to see the passion that the staff have for what they do and the genuine care that they provide for the animals. Our pup 'Rocky' received the attention that he desperately needed straight away and has now recovered! From the bottom of our hearts, we would like to thank the staff for their outstanding service and would recommend any pet owner who is searching for a practice who puts the needs of the pet first!

My parents have used Amicus for a good few years now taking their African grey parrot for beak and claws treatment. Not once had a problem. Friendly staff on the front desk, very good vets in the back sorting out our animals needs.

The doctor was lovely when dealing with my conure who had a broken wing and gave us the correct prescriptions our little feather baby is all healed up and is back to flying normally

I’ve taken my budgies to Amicus for about 17 years. Roy saved my old budgies life after everyone gave up on her. I am back from a visit with little Ozzy today and the vet was lovely and so kind and thorough with him. Thank you all ❤️