Top Veterinary Clinics in Balsall heath, West midlands

Just like to give a big thank you to all the staff who were working on the 30th March 2024. I had to book an appointment to have my boy put to sleep as he was very ill. I could hardly talk when I phoned, the receptionist was so patient with me and got me in as soon as possible. The lady that dealt with us, I didn't get her name, I was a bit oblivious to what was going on to be honest. She was so kind, helping in anyway, she even said she'd wait for my son and daughter as they wanted to be there. I've never lost a pet in this way before, so it was a new experience for me.
I was just glad we had these guys to support us.
Rip Lui 2014-2024

Surprised to read some negative reviews from here. I have 3 cats that I’ve been bringing here for the last 5 years and the only negative I can think of is the odd occasion I’ve been kept waiting 10 mins for an appointment (which is nothing). Staff here are always so excellent. I believe the vet we met with today is called Bart (sorry if I misheard!) and he was so lovely, professional and calming while explaining how to treat our cat’s illness. We’ve been here countless times and never had a bad experience. It’s a 20 minute drive from our house and we have tonnes of vets closer to home but we prefer our cats to be in safe hands after having poor experiences with others vets around us. Thank you to everyone who works here for all your help over the last 5 years, we wouldn’t choose anywhere else to take our boys!

I had come in for my kittens spay appointment, 2 months post surgery and she's doing amazing. Thank you! 😍

When I had to have my cat Lucky put to sleep the staff were amazing. They showed us empathy and compassion and it was handled in a very dignified manner. It was the little touches like letting me holding her as she went and the fur clippings and paw and nose prints that added to the meaningfullness.
They made a very traumatic time, easier than I'd of imagined.
I have another cat, Roamie who is looked after by them and that won't be changing!
Thank you, to you all !

I took my 1 year old lab for a checkup due to her breathing. She’s an extremely nervous dog and always has been, she’s currently in training.
I can’t thank the staff enough for being so patient with us. Our first visit, we couldn’t even get near the vet without my pup being terrified, after speaking further with the staff, we figured out a way to have the consultation.
Such amazing and sweet staff and I really appreciate how much they helped us.
We’ve been with many vets, yet this is by far the best. Most vets wouldn’t have wanted to see us again.
The only way we got a happy tail wag was when my pup noticed the teddies they had on display, I can confirm their teddies are worth buying too!
They are super helpful, if you also have a nervous pup, I called up to explain and spoke to them in advance.
I definitely recommend!
(As you’ll see in the photo, she was extremely happy with her teddy)