Edit: Further to me posting this review, the lovely owner got in contact with me to talk through my points and offered me compensation or a free haircut and blowdry. The owner really obviously cares a lot about her business and staff and this wholly translated through this phone call - she's a really lovely lady who wanted to make things right, so I've added a well deserved star. I wholeheartedly appreciate the compensation provided to me, thanks so much for listening to my genuine review. I did want to reiterate that everyone I have had contact with at the Chair have been so lovely, my hair stylist included, and it seems I just had a rare bad experience, via miscommunication or other. Thanks to everyone at the Chair for genuinely caring and making things right. Original Review: Unfortunately I won't be coming back. My stylist was a really really lovely person and did a fabulous job on my bangs but I asked for 2 inches max off my length and at least 3-4 have been cut off my long hair. 2 inches was all I wanted at a maximum because I have very long hair and struggle to feel myself without it but wanted a refresh. I also asked for small beach waves for styling and got a princess curly hairdo instead- not me and not what I asked for at all, and I had photos in tow as an example of what I wanted and just wasn't what I got. I ended up going home and restyling it myself. The cut itself is nice (barring the extra length cut off which I'm not happy about) but for £78 I can't fathom that what I got is what I paid for. A pity, as I came here after having a few bad experiences too.

Having struggled for years to find a suitable hairdresser who can manage my mixed race hair I finally found The Chair. They are simply the best! They work their magic on my hair every time and make me feel well and truly pampered whilst I'm having my keratin smoothing Brazilian blowdry. I have a regular wash cut and blowdry in between treatments and my hair is now in such good condition since becoming a customer of theirs. Hair magicians! 🪄 Thank you 💇‍♀️

I went to The Chair 2 weeks ago and left not entirely happy, as I found many split ends after the appointment. When I left an in-depth review (3 stars) they contacted me asking if I was available for another appointment for a free cut & blow dry to fix the problem. Today I came back for my appointment and they were lovely. They really cleared up any miscommunication between me, the client, and my Hairdresser, Amber, and Amber did a beautiful job. Katie, the owner, also came and talked to me to make sure everything went well and I left with no visible split ends and a gorgeous hairstyle. Thank you so much for your great customer service The Chair!!

Went to The Chair today for the first time. My daughter has a very sensitive scalp and is always in a lot of pain when going to the hairdresser. I can’t remember her name, but was a young brunette young lady, my daughter’s word is the best experience she has ever had at a hairdressers. Customer service is ⭐️⭐️⭐️⭐️⭐️ she was so sweet, nice and gentle with my daughter’s scalp and she smiled all the way home because she was so happy with her hair cut n dry. Thank u and will definitely be returning

Thank you, Thank you to my amazing hairdressers…..they have worked so hard to get my hair to the ‘right’ blonde for me. I am really fussy and find it hard to get the right colour but they are truly fantastic at what they do! I can’t thank you enough….I LOVE IT!!!