I went today with my daughter. She is SEN and struggles to adapt to new places. She didn't even want her hair washed. Casey was amazing. Patient, kind and funny. She made a real effort to make sure she was happy and comfortable and reassured throughout she has even asked to go back. Salons can be quite indicating at the best of times but she was amazing! Thanks for having us and we will definitely be back!

Had the best hair appointment with Sarah Jones! She was super patient and took her time, was sensitive to my requests and was just really pleasant throughout the appointment! We had a really lovely conversation the whole time and I left the salon feeling very pretty! The salon and her station were kept very clean and tidy, all the equipment looked really clean, fresh towels and capes were used- somethings that are very important to me when I go to a hair appointment! Definitely a 5 star rating! Would highly recommend X

I had my first appointment at Urban after looking for a calm salon where I will feel relaxed, as I get anxious when making/cancelling appointments or going to new, busy places. I absolutely love my new haircut and am pleased to say Sarah was very kind and calm. I went to the salon one evening when it was quiet, which was relaxing, and I was made to feel very welcome. Thank you.

Had an awesome hair appointment with Vicky. Hadn’t been to get my hair cuts for awhile as trying to grow out a Bob and fringe - she gave great advice and I left very happy with my hair!

Got my haircut by Vickie today (hopefully I spelt that right) absolutely amazing result. I got exactly what I wanted and more. Honestly can’t recommend her enough. I will definitely be back again and won’t be using anyone else from now on. Proper sorted me out and the conversation we had was hilarious. I’ll be back at Urban soon because of her. Diamond in the dirt that one.