The Best Veterinary Cares in Kingshurst, West Midlands, United Kingdom (2025)

Good reception and great care. Delicate treatment with a lot of patience and dedication to listening to all the information you want to give about your animal. Get useful advice and necessary treatments without complications or long waiting times.

Took my two rescue kittens. the vet was absolutely brilliant with lilly and ruby my brother recommended fivelands as used with Digby his cat. First consultation was really smooth and made the kittens relaxed as very nervous .recommended their pet plan with no obligation which I took them up on really recommended fivelands great service

An excellent vets, professional, caring, supportive. We took our 2 kittens just now for vaccinations. Highly recommended for your pet.

Professional, efficient, informative, quality and compassionate service provided for my cat, by Anghared Thomas and also Sue, who processed my Petplan claim on the same day. Thank you.

Can't praise them enough! When my poor Bella fell down the stairs, Pet House were the nearest to me open on a Saturday. Never knew they existed before. The vet and the vet nurse did everything they could to save her working over their shifts, focused on her while comforting us. We lost Bella in the end and they were genuinely upset they couldn't save her. Everything you want from a vet but rare these days!

Caring and friendly. Which is what most people need when you take your pets to the vets. Both reception staff were absolutely lovely, understanding and professional. Claudia the vet is such a wonderful person. She explains what's happening, and also explains what's financially better. She really understood both my cats. I can't fault the whole experience, even both my cats came home better than when they went ❤️❤️😻😻😻

Despite this vet being an hour away from me I decided to bring my cat here as they had the earliest dates available, unfortunately a few things came up and I had to reschedule 2 times, not only were they friendly but they were quick to book me in with no extra fee. On the day we were late to our appointment due to traffic yet they still took us in. It’s a clean environment with friendly staff, if this place was closer to us it would be our go to vet.

My first visit to White Cross with my 17 year old dog and I have to say I was so impressed!! The vet we saw was so lovely and made the experience stress free. He took the time to fuss and reassure my dog who can be very nervous. He explained everything thoroughly and was very caring. I have signed up to their Wellness Plan which is very good value . I would definitely recommend this vets practice. !!

Peter, Becky, nurses and reception staff you are all angels. Thank you for getting Judy back on her feet again yesterday. I know that she is in very safe hands when she is with you. I appreciate everything you do and your honesty about her condition. Thank you from the bottom of my heart. Helena

I would like to thank Beckie the Veterinary Care Assistant for being the amazing person that she is! I registered 2 kittens with White Cross Vets and have also joined up to the Wellness plan for them both. Beckie has been incredibly helpful throughout the process and this is a quick message to say that her hardwork should be shouted about! Thanks Beckie for everything that you have done in the last week we really appreciate it

Brilliant practice and you can tell that all of the staff love animals and genuinely want to help. Monthly wellbeing service has been great value and has given me some much needed reassurance also. Highly recommend.

Amazing service, my best experience with a vet, we had a puppy who needed urgent care and was asked to come in promptly, on arrival it was clear to see the passion that the staff have for what they do and the genuine care that they provide for the animals. Our pup 'Rocky' received the attention that he desperately needed straight away and has now recovered! From the bottom of our hearts, we would like to thank the staff for their outstanding service and would recommend any pet owner who is searching for a practice who puts the needs of the pet first!

I’ve taken my budgies to Amicus for about 17 years. Roy saved my old budgies life after everyone gave up on her. I am back from a visit with little Ozzy today and the vet was lovely and so kind and thorough with him. Thank you all ❤️

This was one of the only exotic vet locations near us and our first experience here wasn't the best. We went to this place a couple years ago for a routine health exam for our avian friend and despite the pricing being afforable, the vet we had was cold, condesending and impatient with us. They didn't ask any questions and didn't give us any indepth feedback unless we askded for it. Thus we looked at other places that abet weren't the best either in terms of price and expereince but we still had a better experience there than here. However, recently our pet bird had an emergancy condition that needed to be looked at ASAP and we couldn't get a place at our newer vets so we decided to settle for this one. We come to be ever grateful for that because the expereince we had here was leagues better than the experience we had a couple years ago and even better than the more recent vet that we have been going to. The newer vet we had was significanly for passionate and caring for us and our pet. They listened to all the infomation that we gave her and gave very specific and useful advice for us and our situation, such as walking us through all the possible procedures to treat our bird and answered any questions that we had about it. Alas they decided that it would have been better to keep our bird at the faclility overnight for them to operate in the moring where there is more staff, which the husbandary and living conditions for our bird was superb. The operation went smoothly and we were given updates from the vet themself as everything trasnpired. The overall customer service and professionalism in this facility has improved drastically and I implore that any people who might've been turned away from their exotic services in the past to give this place another try and since the pricing is very beginner friendly, for newer owners avian freinds and exotics that wants an exotic vet to definitely come here!

I have a BSH care cat who stopped eating and moving last week, went to emergency Sunday a little stressed obviously. I can’t thank or rate the staff and vets enough for their care for George and myself The staff went over over and above calming the “ mad cat mom” panicking on emergency visit and especially on second visit for not just George but myself. I was listened to, respected and not patronised He’s back on the bed not shaking and hiding I can’t thank you all enough Myself , Gorgeous George and all the people he helps as a care animal thanks you for your over and above care and understanding They even thought about shaving his legs in same places so it grows back the same which when your stressing about your animal is a small but important thing to help desensitise From reception staff on initial phone calls to vets thank you I hope not to see you too soon 🐾

What can I say apart from amazing vets 😄 they truly have been wonderful to my cat Teddy and me .My cat Teddy had to have his front leg amputated 😔 And from reception team ,nurses and vet they are all so kind and helpful I’m sorry I can’t name you all but I’m sure you all no who you are ,keep up your amazing work and thank you again for being so kind and compassionate towards me and Teddy .It was such an emotional time and you really are heroes to us 🖤 Solihull vets x

My kitten was very sick at 9pm and I called the emergency room. Half an hour later, my cat was seen, he was given medicine and the next morning he was much better. The clinic is very good and I recommend it. The staff is also very good.

My senior dog Chevy had to have a dental procedure resulting in 4-5 extractions and removal of a mass I can’t thank the vet and all of the lovely staff enough for how kind and caring and professional they all are - he was well looked after and post surgery care information and instructions were comprehensive and thorough He will need to go back for more extractions and I’m very confident and reassured that he will be in safe hands I would recommend this practice to anyone looking to register thier pets Thank you 🙏

Absolutely lovely vets and the cost is more than reasonable. I spent many days looking for a vet that could neuter my dog but within my budget. I strongly recommend these vets, they are friendly, helpful and the after care is 5*.

My cat developed a urine infection in September 2024 (by this point we had been attending the vets for 2 years and my family had done with our previous cats as well in the past) all was okay after a course of antibiotics and pain relief but then a few months later I noticed he was un well again and I took him in and he unfortunately had blocked bladder and needed an emergency operation, he recovered and was allowed back home with me, the next few weeks or so was spent with trips back and forth to the vets along with giving him medication unfortunately he was still not passing urine properly and was blocked again so I had to let him go 💔 I know Rebecca and the team did everything they could to try and help him. They were all so caring (my boy was scared but he was such a Mommy’s boy he only loved me and no-one else) I’ve given 4 stars rather than 5 as I was seen by a locum vet at one point and as lovely as he was he gave me incorrect information at one point.

These guys really care about the animals they are dealing with. Took my Harley to be neutered. Very friendly. Very helpful. And they gave me all the advice needed for aftercare

First time coming here today with my kitten very nice and clean clinic, the staff were lovely and very helpful also very happy with the vet and service we received thank you 🥰

This is an amazing Vets. I go to the one at Castle Bromwich. The receptionists are kind and caring. The vets are amazing. One in particular, Emma has saved my dog, Bailey, who is just one year old, twice now. Without her, he would not be here. She is like his fairy godmother. I would highly recommend this practice.

On the 14th September our cat, Juno, was referred to the Willows by our local vet as she had been in a horrific accident. Eugene and Will performed emergency surgery that day, and then they, Hollie, and Yolande cared for her round the clock, along with the ICU nurses and other staff. The communication we received was phenomenal and we were kept up to date on Juno’s well-being and progress every day. It was so reassuring to know that Juno was in such capable hands and was being looked after by people who truly care! Thank you for saving our cat, we will forever be grateful. Thank you so much!

Rodney, our 3 year old Maine Coon Cat, had developed a slight limp. A visit the our Vet was very quickly followed by a referral to Willows Veterinary Centre. Bit of a coincidence that Rodney has a little sister by a different mother. She is a red wire haired daschund and is called Willow. I digress. It was decided to give Rodders a new hip and if all went well another new hip on the other side sometime later. After a year Rodders was re-assessed and unfortunately the new hip had failed. Various solutions were discussed but it was decided to give Rodney floating hips. One at a time. Currently we have Rodney in his onsuite recovery cage for the next two weeks. Alexis and the rest of the staff at Willows are absolutely amazing, dedicated to the care of their patients and the patients owners. Rodney soon let's you know if he doesn't like you or what you are doing. During his examinations he was totally placid. I will never hesitate to refer to Willows if any of my pets need top notch Vet care in the future. Attached photo of Rodders in his unsuited bedroom.

Our own local vet referred our beautiful girl to Willows for further diagnostics and possible treatment plan for suspecting Mast cell tumour in the abdomen. We received a call within 24hrs of receipt of the referral from Willows to book in, initially the appointment was a little too far in the future, but we were assured that every effort would be made to bring the appointment forward, another call received later that day did in fact bring an appointment fwd. On the day of arrival the reception team were friendly and we had only a short wait to meet our designated specialist Mark Dunning, Mark was one of the most kind and compassionate people we've met, he was calm and patient with our dog, he spoke to her with respect and not over her, he was incredibly knowledgeable about the breed specifics and understood our concerns and feelings around the seriousness of the illness. He also, was very practical around what would or wouldn't be suitable for a dog of her age,and what would provide the best and kindest outcome for her. After the CT Mark called us straight away to let us know that our dog was fine and was recovering then discussed the findings. Sadly for her the findings were not good. Sadly we had let our beautiful girl go the day after her appointment at Willows, When Mark heard the news he showed great compassion to our situation, and although we know we did the best thing for her, Mark was able to reiterate our own thoughts and justification for our decision, this isn't something you always experience, especially when your seeing a new specialist with no previous working relationship with your pet. Because of Willows we have been able to take some comfort in an incredibly painful time that we possibly wouldn't have had,had we not agreed to be referred. I can't recommend this centre enough.

Absolutely first class. Saw Will, who was outstanding. He is one of the nicest and most helpful vets we have come across - he was very knowledgeable, patient and caring, and we trusted him implicitly with our boy. Can’t fault any of the staff; the reception ladies were lovely, as was the veterinary nurse we saw. We were seen quickly, they kept us informed and were really kind despite being busy, and I believe they really tried to keep costs down for us too. 100% recommend this vets. They made a difficult day much easier. Thanks Willows!

The veterinarian is very gentle and soothes the puppy with a soft voice during the examination, using patient and warm hands to check its condition. She pays attention to every subtle reaction of the puppy, ensuring it doesn’t feel scared or uncomfortable. Really good👍🏻