Covid safe (we waited outside till we were called), really prompt and really reasonable service charges. Warm friendly welcome from staff, patrons and their pets. Amazingly beautiful location. We took our Dubai Feral Mau StreetCat rescue, Shadow Cat too Putlands today for a check up for the 1st time. Maria, Shadow Cats physician, was really knowledgeable, empathetic and really understanding of both our concerns and put our minds at rest. We felt immediately that Shadow Cat was in safe hands. We thought Shadow Cat would be nervous and a bit grumpy like he normally has been but he took too Maria incredibly quickly like they were old friends and she made him feel at ease as she checked him over and treated him with a bespoke Feline health MOT and gave him a few paws full of healthy treats for being a good Cat. The advice she gave us was incredibly helpful and we were allowed too pay over the phone when we got Shadow Cat home. He's now really chilled out and happy after his trip too Putlands, snoozing in a sunny spot like a mini pan-fur. Putlands and Maria were amazing. Definitely a 10/10 from me, the wife & the Shadow Cat.

I feel I have to commend Catherine and her assistant for their very humane and compassionate visit today for what was a very emotional farewell to a much loved horse. The whole process was explained very well and the result was a very peaceful and dignified end. Can't thank you enough.

Putlands reception staff were helpful.and friendly. The wait time was good. Sarah the Vet was informative and helpful with regard to our cats health matters She gave us information on Georgies health and asked us to book in my follow up.appointment in four weeks Sarah was clear re Georgies future check and she eased our worries.

Rhianne and Tracey were beyond amazing this evening with my reactive dog. Taking it slow, gentle fuss for him, no pressure and filling me with such confidence. They gave really insightful, tailored and easy to digest advice! Such caring and knowledgeable professionals!!!!