As someone who has had a life long phobia of dentists & anything teeth related, I was very apprehensive at first, needing my partner to come to the first two appointments with me. I am pleased to say at my last appointment I was smiling & laughing, & that is all thanks to Dr Hap Gill & his wonderful team. Right from the start everyone was very patient & caring, they took time to get to know me, listen to me & explain everything clearly to me (I've had Invisalign & 3 veneers), which really built up my trust. They even played my favourite music to help me feel relaxed! I can't recommend them enough & wish I had found them sooner. Thankyou to everyone at The Richmond Dentist, you made it a good experience & now I have a smile that has made me feel confident again.

I’ve been visiting this dental practice for a couple of years now and I couldn’t be happier with the care I’ve received. I’ve had several procedures done, including tooth extraction, Invisalign, dental hygiene, and veneers. The difference these treatments have made in my smile and confidence is incredible. I am always greeted warmly and Dr Gill, Ely and Kim are so experienced, nice and professional. They make every visit a pleasant experience, even accommodating my child when I bring him along. I highly recommend this clinic! The team works really hard to ensure a great experience for their patients.

5 stars, great practice, I always have a good and consistent service whenever I go and I continue going there even though I have moved further away from Richmond, they're well worth the commute!

I had an awful situation where I’d fainted and fractured a front veneered tooth - I looked a right sight! Hap and his team accommodated me at such short notice (and at a weekend). I don’t know how he did it, but in 30 minutes Hap had transformed a nightmare back to a smileable reality - he is so skilled, I was not expecting such a flawless looking interim repair. He clearly explained the next steps - I know I am in the best pair of hands. It is the most relaxing surgery you can walk into too. Thank you.

The best dental practice for very nervous patients. From the moment I made contact due to an emergency the care and compassion I was shown was second to none . Lizzy on reception was so kind and answered all my questions and concerns prior to my arrival there. On arrival Lizzy helped calm me when I burst into tears with the nerves. She is so kind and is a credit to the team. Dr Hap Gill is amazing his calm, gentle, professional approach made me feel I was in good hands and I sure was . He spoke to me about my fears and gave me the best treatment I was calmer than I have ever been. Lorna the kind gentle dental nurse really looked after me chatting and reassuring me I felt so looked after by her I just felt so understood and cared for . She is very experienced and professional she just knows if you need to take a break. I came to this dentist as a stranger and felt like a friend when I left there. I have started my journey with the Richmond dentist team and if anyone reading this is as nervous as I am then please do not hesitate to make an appointment with this wonderful team.. you will be surprised at how kind they are and you will be so well cared for. Thank you team and I will see you soon for my next appointment.