I recently had my car repaired here and couldn’t be happier with the results. The car had scratches covered by my insurance, and the team did an excellent job repairing them. What really impressed me was their generosity—they also fixed other scratched areas that weren’t part of the claim, which was a thoughtful and much-appreciated gesture. The reception staff were friendly and helpful, and they made sure I had the chance to speak directly with a technician. Matt came out, did a final inspection, and delivered the car looking almost brand new. Truly outstanding service from start to finish—highly recommended!

Farrah, Mary, and Becca at BRC – Brian Robson Coachworks – are exceptional service advisors. They’re friendly, knowledgeable, and always go the extra mile to keep customers informed and reassured throughout the repair process. Their professionalism and genuine care make every visit smooth and stress-free. A real credit to the BRC team!

Exceptional service which surpassed my expectations. My car went in for an insurance claim but it had other damage (previously caused by me!!) I was provided a separate quote for the damage I had caused which was so much more reasonable than a previous quote. The work was completed on time and the customer service received from Mary and Kev was outstanding. I would 100% recommend Brian Robson Coachworks. Thank you so much!!!

My car went in after being hit badly at the back. Collected the car looking brand new again, well cleaned and smelling like new again. The service during collection was exceptional. Thank you Farrah, you were amazing. Keep up the good work team.

5-Star Review for Mary – Outstanding Service! I recently had the unfortunate experience of being hit from behind, but thanks to Mary, the receptionist, the entire repair process was completely stress-free. From the moment I walked in, Mary was incredibly professional, kind, and efficient. She made sure everything was arranged smoothly for the collection day and kept me updated throughout the process. When I picked up my car, I was absolutely amazed it looked even better than before the accident! The cleanup and detailing were of exceptional quality, making my car feel brand new. Mary truly went above and beyond to ensure a seamless experience, and I couldn’t be more grateful. If you’re looking for outstanding customer service and someone who genuinely cares, Mary is the person to go to. Highly recommended! 🚗✨