When I see Sophie’s smiling face at the barista stand I know it’s gonna be a good day! She makes the very best coffee and she always takes the time to make perfect foam on my cappuccino! Gail’s products are awesome but it’s the people that truly make Gail’s special! (Holly you are awesome too!!!)

The service was great. I felt welcomed and there was a warm atmosphere. The server, Holly, was great and advised me on what to get! I really liked the Iced Chai Latte with agave! I love how Gail’s creates a space where you can meet with friends, even for a study session.

The maple and pecan scone was tasty!! not too heavy. The staff were friendly and quick, definitely worth checking out if you're in the area! Look forward to trying the other cakes

I’m so happy this store has come to our high street! The negative reviews on here puzzle me as since opening, we have visited regularly and not once had a bad experience or a bad tasting coffee. It is consistently excellent. Staff: The staff are exceptionally friendly and even made me remark about finally experiencing decent customer service which seems to lack everywhere. Store: The presentation of all the baked goods is so well done. The food we’ve tried so far has always been really fresh and tasty. It’s got a really nice aesthetic inside and I like that I can take my dog in to get a takeaway even though we can’t sit inside with him. The two girls working last night were so kind, we went in and ordered two coffees, I wanted a decaf coffee but they had run out. As we were leaving they offered me something from their food selection to apologise for not being able to offer decaf at that time. Not something they had to do but it was really appreciated! Thank you!

Love love love it here. Staff super friendly. Lovely tasting coffee, plenty yummy vegan options and an all round nice atmosphere. I was there a few days ago and Holly (I think her name was Holly) was absolutely spectacular. Served me promptly with a smile and even though she accidentally served my coffee with cows milk, she was very apologetic and made my order again without a hassle, and my oat milk flat white was exquisite. Thank you Holly!!