My poor, little Willow. I miss her so much already and my heart breaks more and more everyday without her. Anna P and Daisy, they Showed my Willow real love and emotions, made her comfortable with heat pads, blankets, cuddles and strokes and really did put Willow in the heart of everything they could. Even filled her belly till the very end (nothing would cheer willow up more than food). I could see they found it hard also as it was such a sensitive subject for any human being, however they kept professional, direct and most important of all they made me and my partner feel comfortable leaving Willow in their hands. We appreciate the hard work and strength you all have working in such a rewarding but yet such difficult career. Our gratitude is great. Thank you again Daisy and Anna.

An amazing practice with the most kindest and caring staff. They Recently took in and looked after our family pet that had escaped and gone missing. They took so much care of her and made sure she was returned safely. A big thank you to Emma who went above and beyond to contact us thank you to the lovely team at tenderpaws

It is inevitable at some point you have to say goodbye to your beloved pet and sometimes that requires some intervention. Everyone at Tender Paws were absolutely lovely. They were so kind and treated our beloved dog of 14 ½ years in such a dignified manner. They provided us with a quiet place to spend the last moments and were very supportive. We were given time alone to say our final goodbyes and they carried out our wishes. This is always the hardest part of dog ownership but we were comforted that the team at Tender Paws were sharing this moment with us.

Tender Paws are the most amazing vets. All the staff are friendly and kind ,showing a genuine concern for our dog. They never fail to amaze me with how incredibly caring they are everytime they treat our dogs frequent ear problems. I recommend them to everyone and feel extremely lucky to have found them during Lockdown when our dog was a puppy.

Sadly on Friday 4th August we, with the full support of this vets, had to make the very painful decision to put down our dear little dog. As you can imagine we were dreading it and although it was a heart wrenching experience, Tender Paws took the time and consideration to make his passing the best it could be. We were shown into a private special little room with a garden view. Judy the vet came in and explained step by step the procedure and reiterated that we were making the right decision. We even were able to settle our bill in the same room. Our little Bernard died in our arms quietly and peacefully and at all times the utmost dignity and respect was shown towards him and us. Since our return to the UK we have been with Tender Paws and I cannot recommend them highly enough. All members of staff are professional, caring and warm people. Thank you to them all for making a terrible moment so much better than we ever expected.