10/10 for communication- appointment booked - text reminders sent - kept me up to date on the day. Did a great job and told me exactly what he was doing and showed me the failed parts on the boiler. He knows his stuff!

Matt carried out the work very efficiently and explained what he was doing. Excellent communication via email and text. Would definitely ask Matt to undertake future work and would recommend him.

Matthew sends a reminder before the boiler service is due which is very helpful. He is very polite and professional, a tidy tradesman who is happy to answer any questions or give advice. Highly recommended!

Matthew did a fantastic job fitting a new boiler and thermostat for us . He was punctual polite and kept us informed from pricing the job all the way to the after care call to check everything was still ok . Perfect job .

My Home Emergency insurance claimed that my boiler couldn't be repaired, as parts are no longer available. Therefore, I invited 3 local gas engineers to quote for replacing said boiler. The first engineer inspected the boiler, but agreed that repair wasn't possible and provided a quote. Then, two days later, Matthew Humphries arrived on scene, worked his magic and carried out a fantastic repair!!! Excellent service, clear explanations without confusing me with 'jargon', and fair pricing! Matthew was also readily helpful and reassuring, when I had to complain to my reluctant insurance in order to claim reimbursement of the repair costs.