Brought my car here in a panic with my young baby, urgently needing engine coolant on a long trip. Lee could not have been more helpful and kind

I was in a spot of bother when my dear Renault Modus decided to just die on me as I was about to go shopping. I knew it needed a new battery so I ordered one and it came Thursday. I had checked on YouTube that this was an easy swap but NO. It wasn’t because it had two lots of plastic shielding that cover everything and then the battery was a pig to get out. I had major Cancer surgery last year and part of it was to remove some of my spine so I can’t lift anything heavy and decided to get someone else to fit it. So I rang a few places and most didn’t do call out assistance and one cowboy I spoke to could do it straight away but wanted £95.00!!!!!!! The bloody battery was only £40.00. Anyway, eventually I got through to Bridge Garage and asked the question could someome come out and fit a battery for me so the lady on the phone (Anita) asked somebody behind her and she said they don’t usually do call outs , but she said what exactly is it and on what car. So she came back and said I can get sombody to come out between 1pm-2m so I said yes! Brilliant, before I knew it I had one of their technicians on the phone asking where I was so I told him and within seconds he was there. Curtis was a very nice chap and was chatty and smiling like he loved his job. He must of swapped that battery within 10 mins and said give a go to see that it starts and it did !!!! First time. I asked him if I could pay over the phone and he said yes, ask for Anita and tell her Curtis says £20!!! What service! I thought that kind of service died long ago but there are obviously some places still that still exist which put me in a really good mood for the rest of the day. Thank you Curtis & Anita Mark

Absolutely brilliant will be bringing my car back every year for mot and services guys in there ans great and will to above and beyond to help. Well done lads keep up the good work

Brought my car here for to have my car gearbox oil changed and for timing belt replacement for a skoda ocativa 2019 automatic transmission. Considering their labor cost is a bit more expensive than the other service around this area and in Hemel Hempstead in general, they offered the best quote for this service. I dropped the car at around 0900 and they called me to collect it at around 1630. I paid around 455£ for the above service which was approximately 50£ cheaper than most of the services I called for a quote in Hemel Hempstead and surrounding area. Very professional and friendly staff. The service went well as I could easily notice a difference in driving. They also very clean and left no dirt inside or outside the car. I definitely recommend this garage and I will very likely start bringing my cars here for annual mot, service and any other car maintenance.