Our Tommy stuck a spikelet up his nose as we were queuing to get on the ferry back to France. We arrived at the clinic and everyone was absolutely superb with him and with us. Tommy is quite an excitable young dog and can be snappy when scared. No one judged him or us for it. They got his spikelet out and gave us clear instructions that they adapted to our ferry journey the next day. We are truly happy to have had our Tommy sorted by this team of very helpful people. Thanks !

This veterinary practice is not my usual vets (we are registered with one about 15 miles from home) but I needed my 13 year old dog to be seen quickly so took her locally to Vets4Pets Holes Bay. We saw a vet named Dan (NOT the owner, another Dan) who was absolutely brilliant. Very sadly, our dog was PTS but Dan was brilliant, before, during and after. We spoke at length, he didn’t rush me, time wasn’t an issue, he understood my concerns, he listened and advised with compassion. Absolutely brilliant vet. So on this one occasion we needed this surgery , the vet we saw was exemplary. Thank you from the bottom of our hearts. Vicky Effemy the vet nurse and also the receptionist (don’t know her name) I spoke to that morning, were incredibly comforting for which I am very grateful.

Dan Makin is an exceptional vet, we wont go anywhere else - Max our cat has been described as well behaved and easy to handle by Dan - but this is down to Dan understanding Max and his needs because he is not like this with other vets we have used prior to moving to Dorset. Max is a large cat nearly 14 years old and knows who he likes and who he doesnt like but when Dan holds Max in his arms, Max is calm and I have never seen a vet handle Max in this way which re assures me that Max is happy during and after any treatment. Dan and his team care go the extra mile for the animals and owners, we are not local to Poole about a 30 minute drive from the practice but we wont go any where else for his treatment and care. Thank you Dan for being so caring to Max and to his fussy Mum - you are so understanding and exceptional in your role of being a Vet - we are lucky to have you as our vet