After two British Gas engineers had failed to diagnose the problem that was causing my boiler to fail to start, I contacted Mathew at Master Plumbing Service following a personal recommendation. He fitted me in within a couple of days and immediately diagnosed the problem (a failing pump). Mathew was very obviously an experienced and very well trained CH engineer and I will certainly use him again for both routine services and any problems that may occur.

The plumber, Matthew, came at relatively short notice due to my narrow time limit for the work; he worked at a fast, efficient pace; his manner was pleasant; he completed the job I had asked him to do and gave me the option of booking him for further improvements if desired; he only requested payment on completion of the job after he had he accommodated my request for receipt paperwork; he checked that all systems were in working order before he left. I would book him again if I needed work done. P.S. Greenford.

We called Matt out for an emergency as a hot water pipe joint had popped off and flooded our hallway and kitchen. He was with us quickly, and was calm, friendly, helpful and knowledgable. He quickly identified the issue with minimal additional damage to the property and had us back up and running in 90 minutes. He was exactly what we needed in that moment, and provided a full report early the next day that helped with our insurers. Massive 5 stars.

I got in touch with Master Plumbing when I encountered some issues with my boiler in my new property and read the great reviews. Matthew arrived promptly to service my boiler, he was polite, friendly and very reasonably priced. There was very clear communication throughout, he was very efficient and I’m extremely happy with the service and have already recommended him to a neighbour. I will be using again for all of my plumbing needs. I appreciate the reliable, thorough and honest service - thank you!

Had a whole new system installed, new boiler, new radiators and a reworking of most of the pipework as also wanted the boiler moved to a more convenient place. Matthew and his team worked tirelessly and figured out all the complications with upgrading my decades old system. I now have a much better water flow and toasty home ready for the winter. Completed quickly and efficiently and very friendly and professional guy, did a lot of prep work with me before it started and I would highly recommend him for your project or repair.