Kel from HMC is amazing, she goes above and beyond for us when we need her and her team is lovely and so well managed. could not recommend HMC enough for anything you need!

My experience with HMC has been outstanding from start to finish. I’m a tenant at a managed block of apartments in Manchester and, I had an issue with my thermostat last week, resulting in me not having any hot water. Having called my Lettings agent, I was put through to the out of hours team, who then passed me on to Hash at HMC, accordingly. He was incredibly helpful and had all the time for me during our phone call. He ran through a few things with me on the call, to better understand what the issue was. A day or so later I next heard from Kelly at HMC, confirming what time I would be in to have someone come and fix the issue. She was also incredibly friendly to deal with and I appreciated the notice given. Chris arrived and swiftly ascertained what the issue was, and quickly sought to fix this. He answered all the questions I had for him and was generally really approachable and friendly to deal with. The issue was part of a building-wide issue, and needed a part to be ordered and for my landlord to approve the job. The latter took a further couple of days or so. Within such time I had further dealt with both Hash and Kelly, both of whom were incredibly informative and reassuring, also. Finally I dealt with Steve, who arrived with the part and he managed to sort my hot water issue out. Again, Steve was nothing short of incredibly professional, friendly and really informative. Overall, and as above, I have to say that my experience with HMC has been outstanding. I would’ve probably been really quite frustrated over the last few days (having not had any hot water for nearly 1 week) but, this has been entirely compacted due to the amazing level of care and customer service shown by the 4 individuals I’ve mentioned above (Hash, Kelly, Chris and Steve), at HMC. You are all an absolute asset to your company and I hope you are duly recognised for this. Thank you again!

Exceptional service! Matt demonstrated impressive knowledge and expertise throughout the entire boiler check. His attention to detail and efficiency made the entire experience seamless and hassle-free. We truly appreciate his professionalism and the smooth execution of the service. Thank you, Mr Matt!!!

Exceptional service from start to finish. Reliable as ever and will always go to HMC for any maintenance works/repairs I need for their high quality and efficient work. Will always recommend to anyone I speak to as my go-to contractors as they cover so many different areas of work!

I can’t thank this team enough! If it weren’t for Kelly, we’d still be stuck in week five without hot water. Kelly is a no-nonsense professional, and I truly admire that about her. She took charge of the situation and managed to get us hot water within 24 hours, despite the delays caused by agents and landlords. Steven was equally amazing professional, friendly, and efficient. He resolved the issue in minutes, replaced the necessary parts with zero hassle, and had our hot water running by the end of the night. I deeply appreciate the urgency and dedication they brought to this matter. When we were desperate for basic necessities, Kelly and Steven came through for us. Kelly, you’re an absolute angel, and Steven, thank you for your quick and expert work. You both are lifesavers!