Joined this dentist about 3 years ago after struggling to get into a dentist and I must say the lady on receptions is lovely, always has a smile and a chat. The dentist is very good at what she does, goes above and beyond to make sure your happy with what there doing. Brilliant with the kids, my eldest daughter has always been nervous to go dentist, when we first joined she wouldn’t even get in the chair, now she will get in it but still nervous, Wendy was so brilliant with relaxing her nerves. Thank you Kingsway team xxx

First of all, sorry if this review is a little bit long-winded as I struggle to find the words to properly express what I’m wanting to say but honestly I cannot at all find the words to say how much finding this practice means to me or how truly & utterly grateful I am to all of the staff here. For context - and as horrible as I know this sounds - but I’m 30y/o & have (had) never seen a dentist. Although I have always wanted to more than anything, I have a lifelong phobia & have always been to scared to the point which I would have to turn the TV over or couldn’t even see a picture of a dentist in a magazine or anything like that. I have tried to do something a few times over the years, like I have contacted a few places but have never been able to find anything suitable as all said (rightly so, but not this straightforward for me) that they would have to see me before they can even start to help or put anything in place towards getting me sorted. But then I contacted Kingsway Dental Care & honestly couldn’t find the way to thank them enough for all they have done & continue to do for me. My initial contact by e-mail was picked up by the practice manager Gemma. Gemma had no hesitation at all in taking my situation full on board & being so accepting & supportive of me. Gemma took the time to slowly & steadily walk through with me everything involved in a first appointment bit-by-bit, never overwhelming me or giving me too much to handle. For example, my first visit was just meeting Gemma outside the building at first as I couldn’t even walk in, then next time we sat in the waiting area & had a chat & met Jeanette the receptionist who was really nice & always very friendly, welcoming & has a smile on her face. Then the time after Gemma showed me some the items that would be used like a mirror. Things were really slow & steady & taken entirely at my own pace - which I am so very grateful for but also feel a bit guilty about as Gemma is working but spending so much time just concentrating on just me to help me get through & deal with this like I was the only thing that mattered. Gemma has also been really good while building up also as she used to be a nurse so if I had any problems with my mouth or routine she was able to advise & give me information & instructions & feedback & stuff. So anyway, after all that work from Gemma - maybe around 6mth or so just talking about things & preparing me to be fully ready & confident - I finally managed to have my first ever check up today where the dentist was able to successfully look in & checked my condition for the first time. I was seen by Steena & Hannah but Gemma even stayed with me during it to help & support me through it and, like Gemma, could genuinely not have met nicer, more lovely people or anyone more accepting. It didn’t matter to anyone here at Kingsway that I’d neglected myself for so long & let my fear get this out of control or anything, they just treated me as normal without any kind of judgement at all & like they had all been my best friends for 30-years, not some disgusting person who had gone to them after so long & expecting them to sort out all of my issues. Steena was really gentle with me, waking me through like Gemma had done, gave me breaks & checked I was ok with each step. Hannah was amazing too & so encouraging & supporting. I’m sorry to all of the team that it took so long for me just in a check appointment as I know I was given & had to take a lot of regular breaks throughout as we went. I know that I still have a long way to get through fully but I feel genuinely confident in all of the team here & much less worried than I have ever been & am actually now looking forward to seeing everyone again at my next visit which I never thought I would be able to do in my entire life. I never thought I could ever do this & know that I couldn’t have without you’s, I owe it all to all of the team here. Honestly I am truly grateful & thankful & indebted to everyone here at Kingway Dental Care. Thankyou all so, so much! :)

Both myself and my 5 year old daughter are patients and Wendy is our dentist in the surgery. She is amazing!! I have had a root canal and she talked me through every part of it and was so gentle and understanding. My daughter loves going to the dentist. Win win!!

I've been a patient here for many years & had all sorts of treatments with various people & I cannot recommend this practice enough. They're worth the journey I have to make every time. The receptionist is very helpful & friendly & every dentist/hygienist etc. I've seen there was caring, explained things clearly & thoroughly, provided excellent treatment (I never had to have anything redone, unless I was told I would need to), inspired confidence & just generally was a pleasure to deal with. Nowadays, I usually see Wendy & she's absolutely fantastic. I always look forward to having a chat & catch-up & leave smiling. Whatever the management here are doing to secure great staff & service, they are doing it right.

I've been a patient here for around 10yrs now, possibly longer and I can honestly say it's the best NHS practice I've ever used in my life. All staff are lovely right from reception through to Guy Jack, (Dentist and owner). A special mention has to go to Emma though. Whenever I chat with her she is the most down to earth and easy going person I've spoken with. I always feel like I've known her for years on a personal level which is really nice. Keep up the good work and thanks for looking after me!