The Best Cafes in Balsall Heath, West Midlands, United Kingdom (2025)

Here, my 2nd in the chain, I am sure there will be others. Market Harbough, Balsall Common. Love em. The cafe chain is very friendly, clean and easy to get to. Great for every one, young, high chair people, those in wheel chairs. Thanks to the staff for there very friendly and warm welcome, Steve.

Came in for a cuppa and was greeted with a friendly smile and lots of personality. Such a comfortable & relaxing place to stop and have a drink. Very clean including the toilet in the co-op. Thank for making our afternoon pleasurable 😊

Nice cafe attached to a very posh and upmarket Co-op shop, coffee and cakes are great but there does not seem to be any toilets but parking is free.

I visit with my elderly father and we have received tremendous service every visit. Staff are proactive in their approach to us and deliver our order to the table. This is done with a smile from the staff and we get a cheery 'see you soon' as we leave, so we always go back!

Very tasty food and big portions, spacious restaurant and good service, the menu is very interesting and fun to explore. Recommend, especially the hummus and shawarma.

Great food, always love the ambience and staff is ever so friendly and welcoming. Niamh served us and there were few of us, she stunned all of us as she remembered every single one of our orders, very impressive which proves Damascena staff takes pleasure in providing ace customer service. Lovely place for family and friends gathering.

The ambiance is nice. Servers are super nice and patient. We had a good brunch here. Food is okay. The thing we loved the most was the falafels with humus. They were freshly fried and very tasty.

One of the better Damascena locations, a friendly and clean environment and the food was hot and tasty. Service was poor as they were short staffed and one server for all the tables. The food delivery was slower than expected. Plenty of indoor and outdoor seating. Vegan options available.

Food was excellent from breakfast to dessert, interaction from staff was also very good. But the service of food was poor. We were five guests getting our food at all different times which kind of defeats the object of going to eat together!

This breakfast menu was delicious and all freshly made. We ordered the Lahore breakfast and additional aloo paratha with chaii. The food was outstanding and it’s the only place, which I know, doing buffalo milk tea. They forgot to give the spicy potatoes but apologised straight away and brought them immediately, with a complimentary puri. If I could give it 10* for service and quality, I really would!

Extremely friendly staff on arrival, gave my little one a complimentary drink. A special thanks to Ruqayya. We ordered the egg muffin, and frappe’s, they were absolutely delicious. We would recommend this place to anyone.

This is the place to be, great food variety & prices low, as a student peaceful place to chill or work with my friends, ask for the student menu… you will be surprised so cheap and the owner with his team are so down to earth… luv it..

Samosa chaat and loaded fries with chicken was delicious Mutka chai was ok

Ranjit singh was amazing, recommended the cha sha special tea, I’ve come all the way from Huddersfield, honestly the best desi tea I’ve ever had.

I was skeptical from outside should I go in or not as you can’t see inside properly. I am glad we went in. We had 2 desi nashta(allday breakfast). The food was amazing. Much much better than Chaiwala or other top brand karak chai shops. The interior design was beautiful. No music but Nasheed was an amazing touch from the owner. Thursday late afternoon was very quiet as well. Toilet was nice and clean. Would definitely visit again.

I liked this farm shop a lot, mainly because I’ve never been here before so everything was new to me, but a little disappointed to read other reviews saying it wasn’t dog friendly. It’s usually something I would notice straight away as my dog is always with me, on this occasion she was tired from her earlier walk so didn’t get out of the car. I will return as there were many interesting and different food items to purchase including dog treats. The caffe area was very busy and there seemed a lot of staff around.

Scenic location with plenty of parking available. Amazing breakfasts and cake selection, reasonably priced. Gluten free breakfast and lunch options are great, and cater for allergies. Definitely worth the visit!

Really nice place with great produce. It's a little on the pricey side but local produce including fruit and veg is always worth it. We love this place but haven't been for a while. If I may mention it's 5 min drive from gate farm caravan site. If the bbq is on then make your way here for your bbq Meats section. Over all really nice well kept place and great produce. It's a winner for us. Oh don't forget there 8s a resturant here and it smells wonderful. Inside and outside seating available.

Came here a few months ago for breakfast. I ordered the Mighty Oak Breakfast and a cappuccino and they were great! It was a good size and priced reasonably. Though the cafe was busy we did not need to wait and was seated right away. The ambience was ok and the shop was generally clean and tidy. The only comment at the time of our visit is that one of the ladies that serves the breakfast seemed to have woken up on the wrong side of the bed. They also have a farm shop but it’s a bit pricey.

I go there for my morning coffee, it has a calm welcoming warm atmosphere and amazing vibe. The people that work there are absolutely brilliant, super friendly and chill. Going to Siena in the morning for coffee and a croissant is a perfect start of the day! Special thanks to Jalil, keep up the good work you do!

"Amazing cappuccino! Perfectly balanced with a rich, smooth espresso base and velvety steamed milk. The foam was just right – light, airy, and with a lovely creamy texture. It had a well-rounded flavor without being too bitter or sweet. Definitely a must-try for coffee lovers looking for quality and consistency!

Great atmosphere Great service The cakes and food amazing Recommended to everyone lives balsall heath or Moseley

I had a wonderful experience with staff. Went there to get cappuccino. Had little chat with staff and got info about new shop. It was nice and clean. Definitely come back with family

Joined some friends for brunch around 11am on a Friday morning and it was so busy! However the service was still very good and not compromised by the number of people in the restaurant. We ordered 2 English breakfasts and a Ladana Benedict. Everything was tasty except the turkey rashers - if they're not cooked well/crispy they just taste meaty. The Pistachio Iced Spanish latte was amazing! The best iced drink I've ever tasted. Totally recommend.

Went there for a Saturday morning brunch with a friend. The food was good and presentation was excellent. The French toast was just right and not too overwhelming with the seasoning. The croissant and egg was also fab .. no complaint. The atmosphere was nice with low music in the background. It was a bit chilly so they turned on the heating which made us more comfortable. The service was nice and the staff were smiley and friendly. Reading the previous comments I can see they have improved on some of the things previous mentioned. Would deffo come again.

Overall the experience was lovely. Food was good but cafe became very busy once we were seated and it was cold (although they did turn the heating on). The French toast was good but the Arabian breakfast was mid. Service was excellent.

Came here with my sister in law for brunch. It was my first time but I will definitely be coming back. The food was so delicious, I ordered the club sandwich first 10/10 and then had the french toast with fresh fruits and syrup. My sil got the same thing. The atmosphere was lovely, they played some great music and I liked how efficient the service was. Also I want to shout out the staff member who helped us take some photos before we left, I can’t remember his name but he was lovely.

Really cute place. Food was delicious and came quickly (also ordered a panini, not pictured, has very thick bread so a bit dry) and my milkshake was brill. Ordered chocolate cake and they gave me an extra big slice.

This is my favourite place but today it was very cold, so I couldn't stay very long. (Also a bit too noisy, but the place is small, so it's difficult to control the acoustics, I understand) The food selection is great and they're always very friendly and since I regularly ask for ingredient combinations which are not on the menu, they're always happy to do it. Also I love the big corner windows - when it's sunny this is the best/only place where you get so much sun coming through to the inside. Overall - my favourite place to have a drink or a bite, and work on my laptop in Moseley and King's Heath!

Always classic says the coffee is amazing. I love the atmosphere love the fact that is an independent coffee shop and always get my coffee just right. Sandy is always lovely with a smile

It is wonderful here. The staff are very helpful, and there are plenty of them walking around offering their service. The food was absolutely delicious. My friends and I all had something different off the menu, and all dishes were stunning. The decor is so unbelievably cute and pink, even down to the crockery. I would 100% recommend and will definitely be returning.

While shopping in Birmingham city center, I was always drawn to this dessert shop—the beautifully displayed cakes in the window looked so tempting every time I passed by. However, it was always too crowded, so I never got the chance to sit down for afternoon tea. Today, my girlfriend and I planned a shopping day together and wanted to find a nice place to chat over afternoon tea. This shop on New Street immediately came to mind. The decor is very feminine, with an all-pink theme that feels super charming. Upon entering, the staff guided us to choose a seat. Each table has a self-ordering machine where you can place and pay for your order directly. I tried the Strawberry Diplomat Cake, which was not overly sweet, had great layers, and tasted amazing. For my drink, I went with the Valentine’s special Strawberry & Creamy Hot Chocolate—but honestly, it was a bit too sweet for my taste, so I wouldn’t really recommend it.

Went for drinks and desserts. I really liked the pistachio latte. The chocolate fondant with caramel drizzled on top was lush - had to share as it was super rich tasting. There was a flood in the bathroom so 1 star off for that, but the restaurant itself had cute decor.

The cafe is so beautiful inside with all the pink decor. The staff are very friendly and showed us the way to order on the iPad device which was very effective. The drinks were so nice as well as the food. A little pricey but we ordered a lot and it is a very fancy place. Definitely want to return for the desserts!