Top Cafes in Balsall Heath, West Midlands, United Kingdom
Back to see other CafesSorrento Lounge
91a Alcester Rd, Moseley, Birmingham B13 8DD, UK
4.5 (752 reviews) Price Level: $ $ $ $ $
Reviews
Very tasty food and professional service. Place itself has a great feeling. Menu is very extensive, and dishes are fulfilling. You can order through the website with barcode, and it will be delivered to you. Very recommended.
We went on Saturday afternoon for a bite to eat after a long walk. It was the perfect place to sit down, relax and enjoy good company. The woman who served us was fantastic, she had a really nice vibe and made us feel welcome and relaxed. Food was delicious, good quality food. Love the water section, including a water dispenser for dogs. Decor is great. All in all a great experience.
I've been coming here for around 2 months and quite often. It's been my safe space and thats truly because of the staff. They make me feel safe and welcomed all the time. All have great energy and character !! Ive been told to try the other lounges however I come to this one specifically for the staff! I did 10 years in customer service (customers are rude and awful) but this team go beyond customer service. Very quick and efficient service also very patient. I've witnessed rude and impatient and entitled customers and the staff do not deserve that energy or abuse but the staff handle it very well. The staff are amazing to me, treat me very well and with respect, I've even had the chance to engage with the chefs too and they are great. A lot of laughs and kindness which is rare in the world let alone in hospitality. As a social scientist it's a great place for me to come to work on some very tough cases and then to relax and decompress after. So to all staff at this lounge thank you for being great to me in the midst of everyday chaos and intense case work, you make my job easier!!! P.s great coffee!!
Quaint hangout for all ages with unusual combinations. Food was tasty and the menu had something for everyone. Staff were attentive and friendly even though we ordered on their app.
Sorrento Lounge is a hidden gem that effortlessly combines sophistication with a laid-back vibe. It was a busy Saturday early afternoon when we arrived. The staff was friendly and attentive, ensuring that we were well taken care of without being overbearing. The lounge offers an array of food which cater different people with dietary requirements. Kudos to the chefs, the food was exceptional. Overall, Sorrento Lounge offers a perfect blend of great food and an atmosphere that encourages relaxation and conversation. I highly recommend it and we will definitely be back for more!
- Monday 9:00 AM – 10:00 PM
- Tuesday 9:00 AM – 10:00 PM
- Wednesday 9:00 AM – 10:00 PM
- Thursday 9:00 AM – 10:00 PM
- Friday 9:00 AM – 11:00 PM
- Saturday 9:00 AM – 11:00 PM
- Sunday 9:00 AM – 10:00 PM
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