Carly is absolutely fantastic. From my first enquiry, right through to the initial consultation and the day of application. Nothing was ever too much trouble and happy to answer all my abundance of questions. She was very knowledgeable and patient, explanained everything in clear detail from pre extensions application, colour matching, during the application and aftercare advice. She is very attentive, friendly, professional and all round lovely. The roots salon is a very welcoming and a friendly atmosphere and offered refreshments throughout my appointment. Absolutely in love with my new dreamy hair and had so many compliments on it and how natural it looks! Girls if you're considering extensions, Carly is definitely your girl, I highly recommend!! Tip top, 5* service. Thank you so much.

Carly is absolutely amazing, i’ve never felt more confident about my hair! She’s really given me my dream hair. She’s very professional and listens, pays huge attention to detail! i’ve been going to Carly for over a year now, even after moving out of the area I will still travel an hour to get to her. she’s THAT good!!!! ✨ She has made my hair healthier and grow even after all the heat damage and bleaching. She recommended me all the products and given me advice to revive my natural hair and that’s something i thought wouldn’t ever happen! When i first started getting extensions she did what was suited to my hair and gave me options, i felt no pressure and she spoke to me about absolutely everything! Really gave me a good understanding about extensions and how each different application would feel and work best for my hair. I really couldn’t recommend her enough, she has a magic touch to anyone’s hair✨ will be forever thankful for her, she’s given me such confidence ✨✨✨✨✨

Having notoriously bleached my own hair for many many years, my hair was always broken, dry and damaged, I finally took the plunge and went to a professional and my hair has never looked better. Carly took her time talking through the colours, researched to find the perfect toner for me and gave excellent care advice. I think my hair is the longest it’s been now since I was a teenager, and the best condition it’s ever been in. Plus, I always look forward to a relaxing experience, a cup of tea and a good old chin wag!

The only person I trust with my hair! I’ve been going to see Carly for hair extensions for 3 years now and wouldn't go anywhere else. I have naturally very fine hair and I trust her opinion and guidance on what type of extensions to use, how many etc. Not only that, she styled my dream hair for my wedding plus 10 of my bridesmaid's so she is a super woman! She is so lovely and kind and would definitely recommend her for styling and extensions :)

I went to Carly to get hair extensions, and I couldn’t be happier with the experience! Carly is truly a professional in every sense—she’s incredibly knowledgeable and gave me fantastic advice throughout the process. What really stood out was how much she genuinely cares about her clients. She took the time to understand exactly what I wanted and made sure I was comfortable and confident every step of the way as I am incredibly fussy when it comes to my hair! The extensions are absolutely stunning—I love them so much! They look and feel so natural, and I’ve received so many compliments already. If you’re looking for someone who is skilled, attentive, and passionate about what they do, I highly recommend Carly. She’s amazing!