All the stars brilliant! Emailed a request for a boiler annual service, received a call back on the same day and booked the appointment for the following week. Emails with a time slot, a reminder email and, on completion, an electronic document of the completed service. Also texts to check customer satisfaction. Perry is thorough, prompt, very helpful and a lovely chap. Couldn't ask for an easier process. Thank you Perry!

We had an issue with our thermostat and I contacted Heating & Gas Solutions Ltd. I’m so glad I chose this business! Perry was professional and communicated well throughout the process. He managed to fix the issue very promptly. I would highly recommend Perry and his team to anyone who needs boiler/thermostat repairs.

Firstly, I’ve given this firm a 5 star rating and would highly recommend due to these reasons. Outset: Read their superb reviews online and in particular mention of co-owner, Perry. Phone call into their professional call centre gave me immediate reassurance that they were professional and eager to solve my issue. I was informed that Perry was busy and I would be seeing instead their business partner, George. Expressing immediate concern I might get someone not as good, I was reassured that George was also excellent, although mentioned less on public reviews. (Shame on previous customers for not leaving more positive reviews) Issue: my Worcester combo boiler was playing up with intermittent hot water dropping off and showing a series of fault codes relating to the issue. (WINTER WITH BOILER ISSUES ARE NOT WORTH TAKING THE CHANCE!) Lead in: I was sent a number of realistic prompts via text message and emails explaining what to expect and managing my expectations for the day in advance of the service. Very professional for someone managing their busy diary. Day of Service: George turned up promptly with his new apprentice, Bradley. (Signs that the business is doing well!). First off, I was super impressed by both the gentleman who were respectful from the outset introducing themselves and removing shoes.George was polite and highly personable. In my experience of dealing with multiple tradesman over the years and myself coming from a background in the building trade, I couldn’t have wished for a more professional expert than George and found his mannerisms and conduct admirable in this day and age. Old school values and appeared truly honest in explaining everything and not pushing for need to replace etc. Job: thorough, taking time and precision to ensure everything was done, checked and put right. Post job: sent an invoice via email, which included a detailed diagnostic report to include future suggestions of things that may need to be looked at again in the future. All in all would have George back in an instance and would prompt anyone booking this firm to request his services personally. Merry Christmas H&G Solutions!

Can’t rate Perry at Heating & Gas Solutions highly enough! He was amazing, very kind and professional too. Had our heating issue fixed super fast and gave us great advice for the future too. Highly recommend.

Perry was outstanding. He quickly identified the issue with my underfloor heating, ordered the necessary parts, and installed them efficiently. His communication throughout the process was excellent. I will definitely be using his services again when needed.