We initially contacted WLV Heating Ltd. after being recommended by several people to address fault codes on our boiler. David came out to fix the issue and, while doing so, discovered a much more serious gas supply problem. His professionalism and expertise were immediately evident as he explained the safety concerns and took swift action. David didn’t just stop at identifying the issue – he contacted our gas network provider himself and arranged an emergency visit to ensure everything was safe. Despite the complications, his friendly and approachable attitude put us at ease throughout the whole process. He explained everything in detail, so we fully understood what was happening. David kept in regular contact with us throughout the entire process, which really impressed us. It's a rare quality to find these days, and we truly appreciated his consistent communication. The most impressive part of David’s service was his willingness to attend out of hours when the gas supplier left us without gas, ensuring we weren’t left in a difficult situation. His knowledge, professionalism, and commitment to customer safety were exceptional. On top of all this, the pricing was very fair for the level of service we received. David truly went over and above, and we feel incredibly lucky to have had him as our engineer. He really is an A-star professional, and we wouldn’t hesitate to call on WLV Heating Ltd again. If you need a trustworthy and skilled heating engineer, David is the one to call!

We cannot praise WLV Heating enough! Not only were they able to assess our problem the same day as we called, they were then able to fit a new boiler the following day. Chris did a fantastic job fitting and was very diligent about ensuring we understand the operation of the new boiler and the follow up in terms of warranty and future services. We will not hesitate to recommend their services in the future.

I cannot thank or recommend everyone at WLV heating enough. From the very first message to David, nothing was ever too much and he would ensure that we were completely satisfied and would explain every single detail. David went above and beyond (he actually noticed faults in our new home before we moved in from the paperwork), he is so knowledgeable and there’s never any pressure - they just always want their customers happy and most importantly, safe. I will never be using anyone else. They pride themselves with good customer service - and I can absolutely see why. They moved our boiler, installed our new one (along with radiators) and everyone worked tirelessly to ensure this was completed within 2 days. I will be recommending WLV heating to all my family and friends, and we look forward to having them back each year for our service. 5 star service all round, thank for your hard work and dedication to your customers - it doesn't go unnoticed!

Absolutely brilliant, friendly, polite and tidy. Boiler stopped working before Christmas, they came out the same day to assess. My 81 year old mum lives with us, I was worried we would have to go without heating, they got the boiler working temporarily before they left and then sent the options through for the work required. We decided to go for the new boiler, they fitted us in yesterday and did a super job. They were organised, kept us informed, cleared up when they left. We shall only be using this company in the future.

Contacted WLV Heating as my boiler needed replacing. Excellent service from start to finish. Good quality workmanship, I would highly recommend. New boiler fitted in one day by David & Chris who did a fantastic job.