I had a Zoom appointment with Dr. Ellie. I live in the U.S. and was thrilled to be able to meet with a guinea pig expert. She was thorough, efficient, caring, very knowledgeable, and invested. It was an extremely worthwhile visit! I also appreciated the extensive follow-up notes she provided and the time she took to compile them. I wouldn’t hesitate to schedule another appointment with her in the future when needed!

So unbelievably grateful for both Ellie and the rest of the team at Derwent Valley Vets! They have been incredible in treating one of our guinea's who sadly had to have his eye removed after our previous vets showed little interest in adapting his care or changing his antibiotics despite little improvement in a month. When we came to Ellie, we were scared we were going to lose him; we knew we were close to the point of no return. Ellie and the team have absolutely given our boy his life back; even with one eye he is much more himself than we have seen him be in the last 2 months and we're so thankful. Even now, 2 weeks post surgery, we are in constant communication with the team, sending regular updates and receiving brilliant advice. I cannot praise this team enough! We travel 3 hours to see them, and will gladly do so for anything so important again because the standard of care is unbeatable. Oh, and they provided double the amount of treatment for half the price we were quoted elsewhere, so pricing is absolutely incredible value for the skills these guys have. Much love to everyone in the surgery, thanks for all you do!

Ellie is amazing and very knowledgeable. We travelled 1.5 hours to see Ellie and it was worth it. I've never seen any other vet health check my guineapig like she did, and making sure my piggy has the correct pain relief after her eye removal. Nice to talk to a vet who knows what's she talking about with piggies

Very kind and knowledgeable, did her best for my little piggy, but unfortunately, there was nothing more that could be done. Basically the only person in the UK who I'd trust to do conscious dental surgery on guinea pigs.

Thank goodness for Ellie! It’s amazing to have a vet who knows and loves guinea pigs so much. Coco has only just started her treatment but I’m feeling really at ease knowing she’s under Ellie’s care and expertise. The option of her video appointments for advice is also very helpful and reasonably priced.