I called 25/7/24 and spoke to Marline who was reassuring, informative and most professional. My appointment was then booked for later that day which was brilliant as I felt my dog was poorly. The Vet we saw, Lyanne was calm and charming, thorough and super professional. Lots of good advice given and appreciated. The waiting room has treats, water etc. and staff welcoming. Thank you Medivet Greenwich.

I have been with Medivet (other branch) for a long time and recently switched to Medivet Greenwich and my experience here has been very positive so far for my senior rabbit and young cat. The communication is clear in terms of invoice breakdown, prices estimation, recommendations, expert referrals. These are always sent via both email and SMS (and hard copy if needed) so a lot of the processes are very quick and smooth. For pet parents that are worried and frustrated when their fur babies got sick, I think it is a great relief to be able to drop a call and ask for general advice once you are registered. We have came in for emergencies check-up and that was organised super swiftly. You do have to pay for the emergency check-up, however, but the pricing is good giving that we got a slot schedule within the same day! The doctors are always happy to provide extra advice, small chat in between that helps took the seriousness or anxieties away when my cat or rabbit have to go in for any health check-up of problems. The front desk staffs are very professional and kind hearted. They are quick and clear in communication and very understandable if we arrive late or has to re-schedule last minute due to unforeseen circumstances. They also offer various tips and very knowledgeable with insurance/invoice/payments... this saved us tons of time.

I’ve registered all my fur babies at Medivet in Greenwich and wouldn’t hesitate to register any future babies there. I’ve recommended it to friends and family who always tell me how happy they are with the care and expertise they receive. Everything is easy, booking appointments, seeking advice, repeat prescriptions. The staff are always friendly and patient. They treat my cats and myself respectfully and always make us feel special. I can’t fault this practice.