Our rescue dog Amber has had many visits to both the Rotherham branch and Crystal peaks due to an ongoing illness. Rachael Frost (Senior Veterinary Surgeon) looked after Amber on numerous occasions over at Rotherham and we always felt full of confidence that our fur baby was in the best hands. Last Wednesday we had to make the most heartbreaking decision that it was now time for Amber to be pain free and at peace and on arrival into the surgery we found comfort in that the vet that would be helping our little girl was Rachael. We have had a few rescue dogs over the years and many visits to the vets seeing numerous surgeons but non of which have ever made such an impact as Rachael. This morning a card arrived through our door and after speaking so highly of Rachael with the family over these past days this lady just went even higher in our estimations, sending the most beautiful condolence card with Ambers foot print inside. This lady didn’t just do her her job she went above and beyond and has shown what a wonderful caring and compassionate lady she is, not just to Amber but to us who have lost the most precious thing in our household. We will forever be grateful for the love, support and care you gave to Amber and for the greatest gift of her paw print which we will cherish forever. This lady is the type of person you can only wish for your beloved pet to be cared for by and how lucky we were to have this lady do so for Amber. Rachael you are an amazing vet but also an incredible caring person. We cannot thank you enough.

We cannot thank all of the staff at the surgery for the care and treatment of our lovely dog Lottie whenever we went. From being a puppy to when we sadly had to have her put to sleep recently aged 14. We would particularly like to thank Steven the vet. Over recent months his kindness to us and doing the best he possibly could to ensure that Lottie received the best possible treatment. He was so patient and explained things with care and understanding. Everyone at the surgery plays their part in providing the best service. Thankyou so much.

We took our staffy Milo here for a dental procedure to have some teeth removed. The practice were fantastic every step of the way. He was clearly very well looked after when he was there and the staff showed him such love and compassion. His teeth look out of this world now and the awful smelling breath has now completely gone, there is no foul smelling odour left behind at all which is amazing! We havent had any issues post op and he is back to his usual self in under 24 hours. The vet team gave us lots of advice and information about joining the healthy pet club to save money on the procedure which was great. Well worth the cost! The practice on a whole are very efficient and keep you well informed. I also witnessed staff members speaking to other families with such compassion and professionalism, so obviously this standard of practice is consistent here at this vets. Thank you so much guys, we couldnt have asked for better care x

Very animal orientated, love the separate cat area and pheromone sprayed towels which calm my cat almost immediately. Would recommend.