Top Veterinary Cares in Alton, Derbyshire, United Kingdom
Back to see other Veterinary CaresDerwent Valley Vets
Boat House Inn, 110 Dale Rd, Matlock DE4 3PP, UK
Reviews
I was on holiday when I needed to see a Vet for my dog. I found the contact details in the information pack for the cottage I was renting. The receptionist was so helpful, especially when I couldn't find the location despite using my satnav. The Vet gave Theo a thorough examination and prescribed a medicine. It enabled us to enjoy the remainder of our holiday. 5* service, and very happy to recommend.
The best vets I have ever used. So helpful and considerate. I took my Border Terrier to have his ear checked and was pleased with outcome. Also the young lady on reception kindly made me a coffee while I waited for my lift. Excellent service, would recommend.
BEST VET PRACTICE YET! over the years I’ve dealt with many vets be it horses or dogs and I must say, in the short time dealing with DVV, they have excellent be it front desk laddies or the vets themselves! I had one of my beloved dogs PTS and they moved mountains at short notice to do the upsetting dead at my home as my dog hated going to any vets and I was an emotional wreck! The vets showed so much compassion to me and my dog. The next occasion dealing with DVV was due to me looking after my parents dog who wasn’t registered with DVV but this didn’t cause issues. Being extremely worried about the dogs health the receptionist was able to get me an appoint quickly and chased the registered vets for medical history. The vet was on the case! We did have to re visit to run bloods etc but the vet was clear and precise to every next step. The dog is now fully recovered. To my surprise the vet practice phoned to follow up after the weekend. Not only is this practice ozzing with compassion they clearly care for animals and owners too!! Customer service is very much alive here. Who thought dealing with a vet wound be a pleasure. Thank you DWV. Michael 😀
Highly recommend this vets practice, such kind and caring staff. My went in this Monday, the vet said she seemed well from her behaviour and a quick physical check over but listened to my concerns and booked us in for bloods and ultrasound the following morning. By mid morning I had a phone call discussing my options and advising surgery was advised, she had surgery the same day and they looked after her so well, I picked her up at 7pm. I am so glad they listened to my concerns and my dog is feeling much better because of them.
A very good place for care and a comprehensive assessment of the health status of any animal. I was here for the first time with our friend, she has been serving her cats here for more than 5 years. A COZY place, if you come with children, there is a place to play with construction sets.
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 3:00 PM
- Sunday Closed
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