Point Service attended today on behalf of Hometree to diagnose a plumbing fault as I had no hot water circulating even though the boiler was fine. They identified the fault as a faulty 2 port motorised valve that had failed and needed replacement. I was impressed at how quickly they came out and fixed the issue the same day with quality parts. They were polite, knowledgeable, tidy and patient. Kept me informed and on time in suggested time slot. Explained everything clearly and accommodating due to family circumstances to come back to fix the problem with parts that evening. Recommended. Ali returned on behalf of hometree for another repair, this time for my boiler. He is friendly, confident, polite, knowledgeable and instills confidence in his skills to complete the necessary repairs quickly. Highly recommended.

Ali was very helpful with our boiler issue, affecting central heating and hot water. he fixed it with ease! Thank you

Ali and Abdul are first-class. Come on Sat night to see why our boiler has shut down, and were back first thing on Monday to install anew one. We still have heat, so great success! Really polite, professional and friendly guys. Lao importantly both legit gas registered. Couldn't recommend more highly. Thank you!

I live in brentford and Ali came by as we had an emergency leak and no hot water or heat. He quickly was able to stop the leak and isolate the issue with our boiler. He came back the next day with the parts and was able to fix our boiler and hot water heater. Very responsive!

Excellent service, and great job, and the best thing I like it in this company they didn’t delay my job, highly recommended