Had to post a review after our 19 year old Jack Russell Chip came to end of life today. Our regular vet was closed due to it being a Sunday. The young lady on the phone was lovely and managed to fit us in as I wasn’t happy with the emergency vets our regular vets use. The young lady was just as lovely when we came in as was the vet and all the staff. They even wavered the consultation fee as it wasn’t our regular vet. Very compassionate staff. Top marks. X

HIGHLY RECOMMEND!!! As somebody who is a new cat owner, I had an emergency with my Cat! He wasn’t under any vets and this was the first vets I called!!! The lady who answered was so kind and patient with my tears and very understanding and considerate! The night receptionist (30/09/2024) at 11pm was absolutely lovely!!! She assured me when other animals would be in the practice so I could keep my cat, Mike, settled! And when he got unsettled due to his pain and a stress she went and got the Vet! Lloyd was so gentle and kind with Mike, he assured me of his condition and helped keep costs low for his treatment which I appreciated as I am University Student! I was very concerned about Mike so when I called the receptionist was so kind on the phone and lovely! I spoke to Lloyd and he assured me of Mikes condition and gave me reassurance! I got a call at 8am to say he was ready to collect as he had improved massively!! When I went to collect him at 9:40am (1/10/24) the two receptionists were absolutely AMAZING! They were so lovely and exceptional, I cannot express my gratitude for the staff enough! The vet then handed me Mike and informed me of his medication!! I took him to the car as he was a bit unsettled whilst my boyfriend paid, the treatment was very well priced and I am happy with how he has come home, the payment process was simple and efficient! He is back to his usual self and so much better!!! And I am also adding that he had two bits of Matt on his tail that I had tried to cut multiple times but I was frightened of hurting him, well they did that for me!! I am now proud to say this is my registered vets! Thank you so much to the lovely receptionists who reassured my anxiety and the lovely Veterinarians and Nurses who looked after my Mike!

Very grateful to be able to get an emergency appointment late on a Sunday evening. Lee on reception is an absolute star. The attending vet was very thorough in her examination, explained everything clearly and was very compassionate with my deaf Dalmatian. Thanks to the care of this vet, I left feeling very reassured. It is comforting to know they are there if I need them, out of hours and in an emergency. Fantastic service.

Brought my cat in after a dog attack. The staff were so lovely and looked after Preston throughout the night. Sadly, he didn't make it. Went to pick him up the next day and again, they were lovely. Then even written us a heart felt card complete with fur and pawprints. Excellent, professional service

Highly Recommended..... First class veterinary service and available 24hrs a day, every day should you need them. The practice itself is immaculate and spacious and staff very helpful. The vets themselves explain exactly whats happening with your pet and they really are very cost effective which for a private vet nowadays, is not often said. Wouldn't hesitate to recommend them to anyone.